GossgearReviews of gossgear.com

Would give a zero star if I could. I ordered my niece's shirts early on March 9th. It's late April, and unfortunately, my order has not arrived. I attempted tracking my order and kept getting the error. The tracking number/email is incorrect. I tried contacting via email (twice), and I am afraid I have not yet received any update information. I don't know what to do to get their attention, but please, I tell you guys do not waste your money. You can print the images and do the shirt yourself.

Wish I could give 0 stars! I ordered a T-shirt for my daughter’s April bday ON APRIL 6. I’m 100% positive I ordered one style and got a confirmation of another. I tried to cancel the order by contacting customer service, which is only allowed through email. I then again ordered the T-shirt I originally thought I bought. I got a response 2 days later saying sorry, we can’t refund you, your order went to print. When I explained I reached out immediately after, and they took 2 days to respond, I got a response basically saying sorry for the bad luck. Now it’s April 27th, my daughter’s actual birthday and BOTH t-shirts are still “printing”. When I ordered, the confirmation emails both said my order would be shipped in 5-10 days. I’ve reached out again through customer service and they said the “order is delayed”. When I asked when I could expect it, once again- no response! I highly caution anyone to order from this horrible company! I never take the time to write reviews but this experience has been highly suspect and I’m not sure if the company is even legitimate! *****Update***** The second shirt was delivered May 10th. My last contact to customer service was April 14 explaining what a horrible experience I had. Today, May 11, I got this response SEVENTEEN days after my email. “Thank you for contacting gossgear.com! I am happy to assist with your order RL-11490-95259. I am very sorry for the inconvenience. After reviewing our records, we have found that your order shows as being delivered based on our carrier's information. To view your tracking details, you may visit (website) Thank you again for reaching out to gossgear.com! If you have any additional questions, please do not hesitate to contact us by responding to this email.”

Paid for a t shirt on April 17rh and 10 days later it's not even sent for printing. Company ignores communication and refuses to update my status. Telling credit card company to chargeback these thieves. Don't waste money with these crooks.

Too popular to cope with demand. Their website stated delivery 5-10 days so I ordered on April 15th for a birthday on April 28th. It’s now 26th and according to their tracker it hasnt even been printed yet. If you contact to query you get same message every time that it will be in printing the next day. Had the same answer every day for last 7 days. Probably best not to make any orders unless happy to wait a long time Update 10th May 2020: so over a month since my order on 15th April for my son’s birthday on 28th April. The T-shirt order update now says its being printed but that order status has remained as “being printed” for a week now. I’ve tried to cancel the order and now raised with PayPal via the resolution centre. Again would advise to avoid unless happy to wait a long time.

I ordered a T-shirt as a birthday present for April which has not arrived..... the advertisement said 5-10 working days and it has been 15. They advertised the T-shirt with April birthday on it and it looks like it will come in May, what a waster of money, will never use again

We have been waiting for over a month for a shirt. They refused our cancel request and it could take another 5 - 15 days to ship. I understand it is tough times but they should have been honest from the start and told customers of extended times. Not honest and not customer friendly.

Ordered 15/4, hasn’t progressed past pending, only generic replies on their contact us page. Starting to think I’ve been conned!

I ordered a t-shirt and sweatshirt in March. I was suppose to receive them before Easter. The t-shirt finally arrived last week but the sweatshirt did not. The quality of the t-shirt is cheap for the price I paid. I sent an email asking to cancel the sweatshirt order and they said they could not cancel because the order is in process. I ordered on March 31st and today April 23rd they just notified me today that my sweatshirt is being shipped. I have contacted Discover to see if they can help with this issue. They charged me on April 1st and I still haven't received the sweatshirt. The only way to contact them is via email. I would not recommend this company. VERY DISAPPOINTED in quality and customer service. I think they are taking advantage of the CORONA situation. So Sad!!