Spartan SolarReviews of gosolar.spartansolar.earth

Luke Short was the one who told us about Solar.He gave us alot of information and took his time as we are in our 70's and told us step by step what to expect. He is a good guy and knew his business. The installers were great also Jim and Renee Brooks

All of my questions were answered initially and there was no pressure. I can contact my technician easily by phone. The install was smooth and the technicians very polite and respectful. Looking forward to years of savings on electric bills! I’m very pleased with my decision to go solar with Spartan! I don’t normally like salesman at the door, but this time I’m glad I answered! Thank you Spartan Solar.

Great experience got multiple bids and decided on spartan.. seems like any bad review on here is from people that aren’t even customers and just upset about a door to door employee doing their job.. I couldn’t do what they do. I can only imagine how many Karen’s they deal with, and to think all they did was save me money.. you must have a terrible life to be that upset about someone doing their job.

Everything

Shelby and Shawn were very informative. If all goes well this will save me $100 a month. Highly recommend using spartan solar

Ryan Bullock was very knowledgeable and was able to answer all my question in detail, I was very comfortable and informed of the Solar system process and look forward to saving money.

A turned around experience I was initially skeptical when my in-laws signed up for what they were told was a "free" solar program thru the government. Concerned for their well-being, especially at their age, I was on the verge of leaving negative reviews and questioning the company's integrity. However, I refrained from making any impulsive decisions and sought to speak to someone in authority at the company. My apprehension was quelled when I fortuitously answered a call at my in-laws from Spartan's Project Acceptance Coordinator. The woman introduced herself by name and explained her roll in welcoming new customers to Spartan Solar, establishing an ongoing point of contact. It turned out that the individual's information that she gave me was the same person whose contact I had noted from the company's website and was the VP of Business and Customer Logistics. During this brief conversation, she was limited in detail she could provide, but the mere fact that the company makes an extra effort to personally call and welcome each new customer impressed me. The initiative in customer service made me pause and reconsider my initial reaction. I reached out to the number that was provided and made contact with Alicia Chandler. I began voicing my concerns and she was nothing but patient and understanding. She listened attentively to my frustrations about the potential financial burden on my in-laws and addressed all my concerns thoroughly. Alicia's ability to maintain professionalism and empathy despite what I imagine to be a demanding role, was remarkable. The 33 minutes I spent on the phone with Alicia not only alleviated my concerns but also prevented me from posting hasty negative reviews. I am deeply appreciative of her dedication and the genuine care she displayed Spartan Solar not only educated my in-laws about solar energy but also ensured they were guided correctly, reflecting some of the best customer support I have ever encountered. Thank you, Alicia and Spartan Solar, for your outstanding service and for turning a potentially negative experience into a highly positive one.

It was a horrible experience, until I connected with Alica Chandler, she helped me after a not so good experience with salesman, there is more things that need to be verified, also install of panels went well, the installation in attic,not as promised. Thanks Alicia Chandler. I will still recommend Spartan.