GoSmart MobileReviews of gosmartmobile.com

When it works, it is fine. I have at times had issues with not receiving texts, people not getting my texts, and receiving multiple copies of the same text but I don't know if this is GoSmart's fault. My main problem with GoSmart is their customer service, it is the absolutely worst! The agents are nice enough but in a scripted robotic way and they seem to all be extremely poorly trained. It takes forever to get an issue taken care of and half the time it is only partially solved (if at all). If you ask anything jut vaguely outside of a standard transaction they will not be able to help at all.

I have had GoSmart because it is economical. Gives a bunch of data for a good, reasonable price. The only thing is think they should work on is the so called unlimited text and calling. I have tried to sign up to receive notifications and every time I get a text message saying my plan does not support it. How is that possible if it's "unlimited texting"? It also doesn't work when trying to send a text message to check what time a bus will be arriving it also sends a message saying my plan is not supported. Don't advertise "UNLIMITED" when in reality it does have LIMITATIONS. Another thing is that their signal sucks in certain places. I drive around a certain area every day and it always loses signal in the same places. Something other people might not like about this and is why I only gave it 2 stars instead of 3 is that it does not have LTE. I don't care about LTE, my internet is quick enough, but as I stated others might not like.