GoShare Inc.Reviews of goshare.co

The process went quick. Especially the background check which also costs $49.00. I’ve been waiting for the documents that I uploaded to be checked. Been over a week. They sure were quick to get the $49 for the background check but now crickets! I’m about to file a complaint with the BBB and the Pennsylvania Attorney General.

I literally signed up with this company almost 2 months ago I paid my fees for my background check or dmvr check I've completed all necessary paperwork and I am still not started working I feel like this is a total rip off and I keep getting the runaround every email I've sent

This was in southern New Jersey for a pickup at the Costco in Mt Laurel. App is subpar. Estimate is low and then they add to the charges after the fact. They tell you didn't indicate everything you wanted in the order, but I did. Their app is so confusing that they probably didn't see it. When I got the final charge, it was another 50% over the original estimate which was already high enough. I truly appreciate that you can get somebody fast to help you with a delivery, but the driver arrived an hour late. The driver and the helper were incredibly professional and did a great job but dealing with goshare and their horrible app and trying to get my order in their app was a nightmare. I would not recommend them to anyone. If I were a nasty person, I would cancel the charge on my credit card and fight them on it but I don't want to go through the hassle. I hope they're happy that they got an extra couple hundred dollars from me because I would not recommend them to anyone. This is the first bad service review I have ever written. Normally if I have a subpar experience, it's not a big deal but this one was a mess from start to finish. The director of customer service replied to my email with incorrect information. They charged me even though I had sent an email asking for a review and then I wanted to be contacted before I was charged for the final invoice. They should be ashamed of themselves. Please don't use them. There's a high chance that you will be overcharged in the end and there's nothing you can do about it. Again, five stars for the professionals that helped me that day, even though the driver was late, he was awesome. But zero stars for GoShare itself. And they should get a real professional programmer to do their app to get out all the bugs in it.

Bad company to work with, please stop drive for this company, the customer service are very awful

It's a great company to work for until you need customer support! The customer service is so unhelpful that I actually replied to every message with, "Please read my question or, if you're a robot, connect me with a human." After a week of miscommunication, I realized that a person lacking proper training was wasting valuable company and drivers' time.

They have five moves a day for so many drivers prices are very cheap !!!!! I won’t turn my ignition on for those prices !!!! in short answer trashy business👎🏻👎🏻👎🏻 I don’t recommend it for no one save the $50 that you have to pay for the background check!!!!!!

Joel the driver can’t read time appointments. I asked for a 3P delivery which he decided to leave my large item outside because I wasn’t home three hours earlier than I had asked. It was leaning against my garage door so when I came home I had to quickly close the automatic door. I called Goshare to have him come back and bring it inside. He was rude, verbally abusive and argumentive. I had this recorded on my Ring doorbell. He brought my item inside after this. I called their customer service and told them what happened. I disputed the charges only to get $10 off. I disputed the credit card company only to have them reverse the credit. I will never use them in the future. I guess it’s ok for their drivers to be this way.

How are they a logistics company if they can’t coordinate drivers to be on time? They made me pay extra for a pallet jack to move 1000’s of pounds of sod, but didn’t provide the driver with a jack that fit these pallets. We had to unload by hand, piece by piece. Laborious and consuming our precious time needed to get live sod on the lawn. Overpriced, unhelpful and uncaring is my opinion of this company. Note afterwards- I contacted the company and they ignored me. Unconscionable.