Chris
Fast and efficient
Fast and efficient
Response from The Gorilla Safari CompanyJun 22, 2017
Thanks Chris, great to hear on your email that you had such a brilliant time.
As gorilla safari tour specialists The Gorilla Safari Company provides a diverse range of the highest quality gorilla trekking experiences to clients world-wide. Our gorilla safaris are specifically crafted to your requirements and to provide an insight into the lives of these extraordinary endangered animals; an experience that will leave your heart pounding with excitement.Each one of our team of safari experts regularly visits Africa to inspect the camps and lodges that we recommend. As a result, our portfolio includes only the places that we have personally visited and appraised to ensure the highest standards at all times.The Gorilla Safari Company has taken considerable time to build strong and lasting relationships with the very best partners in the air and on the ground in Africa. Our service levels are incredibly high and this is reflected in the way we operate, not only before you travel but also whilst you are in Africa and on your return home.
The Gorilla Safari Company (gorillasafaricompany.com) has 219 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Showing 208 reviews with 5 stars · Clear filters
Chris
Fast and efficient
Response from The Gorilla Safari CompanyJun 22, 2017
Thanks Chris, great to hear on your email that you had such a brilliant time.
Caroline
I am a single female traveller who decided I wanted to go to Rwanda at the very last minute. Donna was excellent in making arrangements that worked, Ishmail my driver was superb and I had just the most AMAZING time ever. Loved the gorilla trekking and also the golden monkeys. It was a once in a lifetime trip for sure. All the arrangements worked like clockwork and I never had to worry about anything. Thank you!
Response from The Gorilla Safari CompanyJun 22, 2017
Fabulous, thanks so much for this fantastic review and we are all delighted that you had such an amazing time. Don't forget us if you plan another trip to Africa in the future!
Hari N.
I had an excellent experience with The Gorilla Safari Safari Company. Donna and Amanda were superb in their responsiveness and answered all of my questions in great detail and promptly. On the day of the trip, I was accompanied by an extra-ordinary young man called Ismail, an English speaking guide who spoke very well, very knowledgeable of the local culture and it's ways and educated me on the country. He was safe, reliable and on-time.
Response from The Gorilla Safari CompanyJun 22, 2017
Hari, you've made us all smile in the office today! We love to hear such great feedback about our guides and Donna has already passed on your comments to Ismail. We would love to work with you again in the future on any other trips.
Nat
very well organized from the beginning to the end. Innocent, our guide, was the absolute highlight! Such amazing people to be met in Rwanda, including the gorrillas!! Thanks Donna!
Response from The Gorilla Safari CompanyJun 22, 2017
Thanks for the review Natasha, it was great to work with you both on this trip and we have already passed on the fabulous feedback about Innocent. We are really glad to hear that you found Rwanda including its people and the gorillas just as special as we do.
Esther
This was an absolutely amazing experience – Made better by the service I received from The Gorilla Safari Company. I found them to be knowledgeable and approachable, especially as I had a lot of questions. The GSC also helped when it came to provided suitable provisions for my food allergies when staying at Mahogany Springs Lodge…which was beautiful and had lovely staff. I have already recommended this trip to friends and family.
Response from The Gorilla Safari CompanyJun 15, 2017
Thank you so much Esther, we really enjoyed catching up with you on the phone and hearing about your trip first hand. Really glad to hear that it was so memorable and thank you for the recommendations - hope we can help you plan some more exciting adventures in Uganda in the future!
Murray
We were absolutely delighted with the entire experience of The Gorilla Safari co, from the very helpful and friendly advice answering my questions prior to and after booking, and throughout what was an incredible week in Uganda. Not only would I have no hesitation in recommending the company to others, but I already have to several!
Response from The Gorilla Safari CompanyJun 15, 2017
Thanks for taking the time to post your review Murray, we really enjoyed working with you on this trip and hearing all about your amazing week in Uganda. Thanks so much for recommending us to others; we look forward to hearing from them!
Mike H.
Wow!!! We finally got to see the mountain gorillas and made a life long dream come true. Everything you arranged worked perfectly and your guides went above and beyond the call of duty..... we have so many great memories that we will keep for ever! Thank you Donna and Amanda for helping us make this trip. As you know, we were very nervous about traveling to Africa (you hear a lot of stories) but you made us feel very safe and taken care of from the moment we contacted you. Thank you! Thank you! Thank you! Mike and Barb
Response from The Gorilla Safari CompanyJun 15, 2017
Thanks Mike and Barb, we really enjoyed reading your comments and we are all so pleased that you made this trip - you will have memories to last a lifetime! Always great to hear such good feedback about our guides and we are glad that we were able to put you both at ease and make this amazing trip happen.
dagon J.
Donna was very attentive and helpful suggesting actives and booking a room for me for my upcoming Uganda trip. It was great to have someone who would listen to what my interests are and make really good recommendations based on those.
Response from The Gorilla Safari CompanyMay 22, 2017
Thank you for this kind review. It was our pleasure to help and we hope you will consider returning to Africa with us in the future. We know you are visiting for partly charity purposes and respect and admire the support you are offering to the local people.