Aegis Travel InsuranceReviews of goreadyinsurance.com

Response from Aegis Travel InsuranceDec 11, 2023

Apologies for the late response, but our company had no affiliation with Trustpilot & never received notification of this review. We researched your case & do see that a newer adjuster handled your claim, did not process things as efficiently as they should've, but actually overpaid your claim. Unfortunately, that individual is no longer with the company to provide additional coaching. We apologize for the negative experience but are glad you were made whole financially. If you still have any questions or doubts, we'd appreciate you contacting us at [email protected]. Thanks.

Response from Aegis Travel InsuranceDec 11, 2023

Apologies for the late response, but our company had no affiliation with Trustpilot & never received notification of this review. We're unable to pinpoint who this client is based simply on the name "Ann," but we ask that you contact [email protected] so we can investigate your case further. Thank you!

Response from Aegis Travel InsuranceJun 2, 2026

Thank you for sharing your experience and highlighting this aspect of coverage, Paul. As outlined in our policies, trip delay benefits are designed to reimburse out-of-pocket expenses incurred as a direct result of a covered delay, such as meals, accommodations, or transportation. In situations where a delay results in missing a prepaid or insured event, there may be coverage available under other applicable benefits, depending on the policy terms and circumstances. Unfortunately, we were not able to look up your policy with the information provided. Our team is always available to walk through coverage and help identify any benefits that may apply, so travelers feel supported every step of the way.

Response from Aegis Travel InsuranceDec 5, 2023

Apologies for the late response, but our company had no affiliation with Trustpilot & never received notification of this review. The insured took an at-home COVID test which is not permissible with our underwriters or any U.S. travel insurance company that we know of. Unfortunately, because of this the insured's claim was not approved.

Response from Aegis Travel InsuranceJun 9, 2026

Thank you for sharing your experience, Janet. We understand that navigating a claim can be frustrating, and we sincerely apologize for the length of time it took to complete your reimbursement. We were experiencing a higher-than-normal volume of claims during that period, and we’re sorry for any inconvenience this may have caused. After reviewing your file, we can confirm that your claim was fully processed and paid. Handling global claims is a core part of what we do. Sometimes additional documentation is required, which is standard with insurance claims to ensure accuracy and fairness. We’re glad this matter was ultimately resolved and that you received your reimbursement. We wish you safe travels on all future trips!