Janice E.
I have been using GoPure neck cream…
I have been using GoPure neck cream with good results and no issues. However, my experience with their arm cream went way sour as the first order was a USED container! That’s all it takes for me to- done with both!
Response from GoPureJun 10, 2026
Hi Janice, Thank you for sharing your feedback. We're glad to hear that you've been enjoying the Neck Cream and have seen good results from using it. At the same time, we're very sorry to hear about your experience with the Arm Cream. Receiving a product that appeared to be used is certainly not the experience we want for our customers, and we understand how disappointing and concerning that would be. We also wanted to let you know that we were unable to locate an account using the full name and email address provided. To help us investigate and resolve the Arm Cream issue, please email us at [email protected] with your order details and the email address used to place the order, and our team will be happy to assist you further. We appreciate you bringing this to our attention and hope to have the opportunity to make this right. Best Regards, GoPure



