GoPupSocksReviews of gopupsocks.com

Got someone else's socks with someone else's picture. Customer service does not respond. Stay far away.

I placed my order on Nov 13. Here it is, Dec 12, and I have still not received my socks. With no indication if I will ever receive them. I thought this would be an easy Christmas gift for several friends - purchased with loads of time to spare. Now I think I would like my money back.

still have not received an order placed on 11-21-2018

It has been a month since I placed my order. I have reached out twice for an update on delivery from their customer service department, and I have yet to receive a reply. I am beginning to believe I might have purchased a product that does not exist.

HELP!! I’ve tried contacting this company eight times-as of today 12/14-with NO REPLY! I ordered 12 pairs of personalized socks as gifts on 11/26-& paid almost $300. Every time I check the site-there’s no way to phone this company-it states that my items are “in production”. These items are Christmas gifts for my family/close friends & I need to ship some of them. I know I can contact my credit card company & dispute the charge BUT, what do I give everyone for Christmas? I’m so frustrated! Was I scammed? UPDATE!! If I check the site, my socks are still “in production” however, I received them on Saturday, 12/15. NOW, my problem-I ordered 13 pairs of socks as gifts for my entire family/close friends. Some need to be shipped-3 pair were going to a brother & 2 sisters-one pair is damaged. I can’t give two pair as gifts & nothing to the other SO, I have to scramble & buy THREE gifts! Two pair had two pet faces for my son/his fiancé & two pair had two different pet faces for my mom/brother! They got the pets mixed up SO my son & mother’s pets are on two pair and my son’s fiancé & brother’s pets are on two pairs! Another pair is damaged. Hence-out of thirteen pair & $270-I can only use five pair!! I contacted Pup socks immediately & guess what? NO REPLY! I’m SO upset! I wish I would’ve seen these reviews BEFORE I ordered!! I ordered these on 11/26 & it’s a week before Christmas-I have to figure out what to get 13 people! I just want to return ALL of the socks & get my money back!! By the way, contrary to their advertisement-I don’t believe the socks are made in the USA!! The company is located in the US but I think that’s about it!! UPDATE 12/29/18 Still no response from Pupsocks-even though I contacted them on 12/15 with my concerns regarding the socks. Oh well, I learned a very expensive lesson! Anyone want to buy some defective socks?

Never got my order, yet they charged my credit card for the full amount. Sent tracking info- but said order had insufficient address. Been emailing pupsocks and getting nothing back after the initial response to be patient. There is NO phone number to call. Completely frustrating.

Paid on 21 Nov. It’s 3 weeks later and I don’t have any email nor info on the status of my order. Needless to say I also haven’t received my order yet.

Zero Communication and updates are non existent. I understand its Christmas rush but it you can't handle the rush, you shouldn't continue to take orders. My order has been 'In Production' for 17 days. I have tried to make contact on 3 occasions through out the process and have received zero response. I've paid $100 for 4 pairs of children socks and have no sign that they will be delivered by Christmas as promised. Who's the stupid one?