GoPupSocksReviews of gopupsocks.com

Am still waiting for my order!!!!! Not sure who got it but wasn't me. Is supposed to be part of my daughters christmas present!!

No response from company after 2 attempts to contact. Of course my credit card was charged right away!

I placed my order in November, and the order still states "in production." This may be due to high demand over the holiday season, but I am giving a single star based on customer service only since I have emailed twice and gotten no response back. I can not speak to the quality of the product, as I have not received it yet, but I am very unhappy that I can't get in touch with anyone to assist me.

The mug that was ordered came and dogs face was obliterated in black- can barely see image. I am requesting a refund immediately and have emailed customer service

I can't provide a good review at this point because I placed an order on 11/12 and I still don't have my product yet. I received an email on 11/28 stating my order has been shipped via DHL but there is no updated shipping info and I still don't have the socks on 12/12. I emailed customer service but they have been slow to respond. I would really like to get a response and/or get my socks!

Communication is horrible. I was about to make a claim to my credit card that the company was a fraud, but someone did reach out just before hand. I can afford to wait on the package, but I cannot afford to not receive it at all. The status was the product was still being created. When they finally sent out that my order has shipped and provided a tracking number. The number was invalid for two days in the DHL system. Supposedly my package is shipped and expected to arrive the 18th of December. The order was place the 21st of November. I received an email to review a product that I haven’t received yet. My order is scheduled to take a month to deliver since my purchase date. The company’s system is so efficient they don’t even realize this bad review only happened due to your own carelessness and stupidity.

I have still not received my $89 order placed November 21. There has been only one notification for the delay, with no information about whether I will get this in time for Christmas. I'm very disappointed in the service. If I EVER receive my product I hope the quality is better than the service.

I regret the day I bought from them. Unfortunately, something that should be a happy moment it has been transformed into a nightmare. I lost my dogs this year, and I wanted to have blankets as a way to be a little bit closer to them. I ordered on November 20th and almost 30 days after I am still waiting. I made a mistake. I wish I had read the feedback from others before I ordered it. At this point, I only want to have my money back at the same speed they charged me when I ordered. Pupsocks never more!