GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 22, 2021

Hello there, It breaks our puppy little hearts to see that the material of the custom product didn't meet your expectations. We work our paws off to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but, at the same time, they can also be worn. On the bright side, we did excited to see that you think our Pup socks are cute. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 22, 2021

Hello Kim, It really excites us to know that the photo on your custom socks came out great! It does make us sad to see that the material of the custom socks didn't meet your expectations. We work tirelessly to always find and use the best materials when crafting our Pup Socks. We make our socks with the intention of them being novelty items but, at the same time, they can be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, Kim, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 22, 2021

It saddens us to see that the images on the custom socks did not come the way you expected. Our designers team try the absolute best to meet our customers requests. There are some small things that cannot be included on the product. Our company focuses on the face. We really hope you give us another chance and have a better experience the next time you shop with us. For this trouble, I would like to offer you a 20% off your next purchase with us. Just use the code TRUST20 on your way to check out. I suggest checking out the other cool products we offer. We greatly appreciate your feedback, it truly helps our growing company improve our products and services. If you have any questions, email us at [email protected]

Response from GoPupSocksSep 22, 2021

Hello there, We are saddened to see that the material of the custom socks didn't meet your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but, at the same time, they can also be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 22, 2021

Hello there, I'd like to extend our apologies that your custom-made order did not arrive in the time frame as anticipated. I do appreciate the time you took to give us your feedback because it helps our growing company improve on our services and products. I do want to mention that the COVID-related delays and it being the holidays, the time frame was extended more than we really expected. We are committed and work tirelessly to meet our valued customer's needs. We hope you give us another opportunity and have a better experience the next time your shop with us. If you have any questions and concerns, please contact our customer service agents at [email protected]

Response from GoPupSocksSep 22, 2021

Hello there! I am sincerely sorry to see that you had to wait this long for your custom product and for delivering the wrong item to you. I immediately checked the system to see if this issue was resolved with and I was excited to see that we were able to replace the item you originally ordered. We really hope you NEVER have to go through this experience again with us. Thank you so much for your honesty and our growing company will take your feedback to improve. If you have any questions or concerns, please email us at [email protected]

Response from GoPupSocksSep 22, 2021

Hello there, I'd like to extend our apologies that your custom-made order did not arrive in the time frame as anticipated. I do appreciate the time you took to give us your feedback. Due to the COVID-related delays and it being the holidays, the time frame was extended more than we really expected. We are committed and work tirelessly to meet our valued customer's needs. We hope you give us another opportunity and have a better experience the next time your shop with us. If you have any questions and concerns, please contact our customer service agents at [email protected]

Response from GoPupSocksSep 22, 2021

Hello, We are terribly sorry to see that it was not what you expected. Our intentions are never to deliver a substandard product but to excite our customers with a memorable and special gift that is good quality. We have other products you can check out if you're interested. We will take you review into account and use it to improve our company. We appreciate your business with us. For questions and concerns, email us at [email protected]