GoPupSocksReviews of gopupsocks.com

Have not received my order yet. Will review if and when it arrives

Ordered nearly a month ago - still haven’t received my item.

Very disappointed, I placed an order on November 22nd, totally enough notice for a gift for Xmas day. Still nothing

Very disappointed in Company! Received my Pupsocks throw with a printing defect in the form of black lines on the blanket! There is no phone number to reach customer service and when you email you get a canned response saying they are working as hard as they can and to please be patient. Really?? So much for this Christmas present. In addition the free shipping takes WEEKS to receive. I would rather pay for shipping to get in a more timely basis! My order was placed on November 21st and all I have to show for $70.00 is a blanket that has black stripes on it and no one to contact! Needless to say I won’t be ordering anything else from them until there is an active phone number and you can talk to a real person!! BAH HUMBUG!

I ordered (2) pairs of socks on 11/27. As of 12/19, NO SOCKS! I got an email from them with a DHL tracking # on Dec. 9. My tracking shows that on Dec. 14 it arrived at Union City, CA and "tendered to delivery service provider." What does that mean? That was 5 days ago. Where is my delivery? There is no way to get hold of anyone at this company to ask them to track the order. Are they even legit? And how do I get a refund when I have no product? Do not order from this company!

I think this company is a scam. I don't believe anyone has ever gotten their order and all the reviews are fake. I ordered 12/1, still "in production" and no response to my emails, which are generic responses saying they have too many emails to answer. I can understand this is a busy time of year, but customer service must be available to answer questions and give accurate updates on your order. There is no company phone number and no one to contact. How can you run a business like that? I will be contacting consumer advocacy groups and the better business bureau to report them, as well as stop payment on my credit card. DO NOT ORDER! Total scam.

Have not received them so slow

If I could give zero stars I would. I placed an order at the end of November which was ornaments and a blanket. To this date, I only have received half the order, the ornaments. There is no tracking number for the blanket, which is also supposed to be a Christmas present. I have sent 3 emails/messages without a response. You had no problem immediately billing my credit card!!! I hope we can resolve this issure prior to Christmas Eve, if not I will be calling my credit card company to see what action I can take to recover my money!!!!