GoPupSocksReviews of gopupsocks.com

I placed my order on Nov. 28th. I have been "working" for a week to determine where the majority of my order is. I have only received 2 small ornaments even though the status of my order says complete. I am still missing 2 blankets and 4 pairs of socks. Only 1 tracking order was issues so far and that was for the ornaments. So far my experience has been terrible......you can't talk to anyone and the customer service rep that has been "helping" me does not know anything. I guess my kids will be getting disappointment this Christmas......I am wondering if my order will ever show up even though they have had my money since November.

Placed my order on Nov 22nd. Large blanket & one pair of socks, cost was$104.80. This is a Christmas present for my niece. I'm so disappointed and the amount of bad reviews is shocking. Totally unacceptable. UPDATE: Still have not received this order! Christmas has come and gone.

I never recieved my socks and when i contacted the delivery service it said it was an invalid tracking number. I have been waiting to hear back from Pupsocks but there is no number to contact them and I am waiting to hear back through email? Such a joke.

Keep getting emails to review our purchase, but I haven’t received the product which was ordered over a month ago, not have I received a response from the company.

The building process was not intuitive. There was no one I could talk to on the phone. They do not provide any kind of mock up to see what you are ordering. I have still not received my order (over a week late). Customer service took three days to get back to me after 2 follow ups) and their response was not encouraging (automated ‘we’re working on it’). Still waiting...

I so wanted this buying experience to work out but I placed my order a month ago as a holiday gift and the order is still listed as being "in production". I have messaged customer service twice with no response as to when I might expect my order. When a company advertises as heavily as they do around being excellent holiday gifts I would hope at the very least they could communicate when a delay happens so we can re-group and find alternate gifts if necessary! I wish I had read the reviews before placing my order and seen that they have an "F" rating on the better business bureau due to the incredible number of similar complaints. I'd recommend staying away from ordering from this company at all costs!

I ordered two socks with different pictures. One came back great. The other is a completely different dog. I have contacted them twice and no reply. Was supposed to be a Christmas present. Think twice before ordering here!

I ordered pup socks in November and haven’t received them yet and they are Christmas presents. When tracking my order it states it’s on hold. There is no phone number to call for customer service. I’m starting to wonder if I’ve been scammed.