GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 22, 2021

Hi Lisa, We are extremely sad you didn't receive your order when originally expected, and for that, we apologize. Due to COVID shipping guidelines, your delivery expectation window was altered. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty socks that can be worn. We appreciate your feedback as we are constantly improving as a company. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your business and patience! Kind Regards, The PupSocks Team Shae

Response from GoPupSocksSep 22, 2021

Hi Dani, We are thrilled your husband likes his CatSocks 🐱. We always strive to deliver a top-tier quality product and we are extremely sad that we didn't with your special gift. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty socks that can be worn. We appreciate your feedback as we are constantly improving as a company. Please feel free to email us directly if you have any additional concerns at [email protected]. Please accept our offer for a special discount at checkout toward your next purchase. Use coupon code Trust20. We look forward to servicing you! We appreciate your business and patience! Kind Regards, The PupSocks Team Shae

Response from GoPupSocksSep 22, 2021

Hi Scott, We are ecstatic that you loved the picture of your pup on your socks. We always strive to deliver a top-tier quality product and we are extremely sad that we didn't with your special gift. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty socks that can be worn. We appreciate your feedback as we are constantly improving as a company. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your business and patience! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 22, 2021

Hi Eileen, We are terribly sorry you did not receive your package as anticipated. Besides it being the holiday season, COVID affected our shipping timeframes tremendously and for that, we apologize. We are thrilled to see you loved your blanket. Quality is the goal, and I'm glad we achieved that for you! We appreciate your patience and business! Best Regards, The PupSocks Team Shae 🐶

Response from GoPupSocksSep 22, 2021

Hi Jessica, Thank you so much for your feedback! We are so ecstatic you loved your sock's design with your pup's cute face. I'm sorry, you weren't satisfied with your quality. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty items that can be worn. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Kind Regards, The PupSocks Team Shae 🐩

Response from GoPupSocksSep 22, 2021

Hello there We are saddened to see that the material of the custom product didn't meet your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 22, 2021

Hello there, We are saddened to see that the material of the custom product didn't meet your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 22, 2021

It is unfortunate to see that the material was not what you expected, though, we greatly appreciate your consideration because we do use a certain material to sublimate the image perfectly on the custom socks. Thank you Denise for that thought! I do want to mention, the COVID-related delays and it being the holidays, the time frame was extended more than we really expected. We hope you have a better experience the next time you shop with us. If you have any questions or concerns, email us at [email protected]