Amanda
Almost a month and still haven’t heard…
Almost a month and still haven’t heard a word or received my pair of socks that were a Christmas gift. Sent two emails, no response. Still shows “in production” like it has for weeks.
Response from GoPupSocksJan 24, 2019
Hi Amanda, I would like to extend my sincerest apologies for the lack of correspondence and any uneasiness this may have caused you during the holiday season! We understand that your loved ones are of the utmost importance and that your experience with us thus far has been disheartening as your order did not arrive in the promised time frame! In an effort to accommodate you for where we dropped the ball, I have taken the liberty to personally reach out to rectify the situation. It is a privilege to have our customers and strive to provide nothing less than the best. Again we are truly sorry for the inconvenience and hope that we can be of higher regard to you in the future. - Nyla 💕from the PupSocks Team 🐾


