GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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customer
They looked great. The only issue was one of the photos I sent turned out to be too dark. The product was great and the problem was my fault, but it would have been nice if the designer reached out and said, "Hey, this photo is a little dark and might not show up well." Again, my fault, but something to consider. Thanks!
Victoria
Pictures were good but masks were smaller than expected and socks were not comfortable to wear
cgirlinla
the masks i ordered were adorable my friends loved them each with their dog photos on the mask my only complaint is re: customer service no phone number to call so you must email which should not be an issue : however they reply to your email 3-4 days after you send it this is unacceptable should not happen ** especially if you have a quick question , and want to place your order .. no reply for several days!!
Response from GoPupSocksSep 20, 2021
We are very excited to see that your friend loved the special and memorable gift you gave her. I'm sure she got so happy to see her 4 furry friends on there. However, we are a little sad to see that you didn't have a good experience with the customer service. We try our absolute best to reply to our high volume of emails we receive on the daily basis. We reply to them accordingly from the previous dates, up until now. We really hope you have a better experience the next time you shop with us. Thank you so much for your feedback, it helps our growing company improve our services. For questions and concerns, email us at [email protected]
customer
The design is great and the personal pet photos always please! However, the fit is not great. It is too large around the toe area and tight on the calf. I wish they were cozier material too, but I know they have to be screen-printed.
customer
The socks and service were great. But the picture was was cropped too much so that our cat was not instantly identifiable.
Customer M.
They are nice but the material is not standard sock material; its like a compression sock rather than regular cotton or polyester socks. I just wasn’t expecting that. Otherwise the appearance is great, and they were completed early (although they arrived the day after Christmas-not their fault). I’d buy again.
Ken P.
Image on the socks turned out better than expected, but the material used in the socks is not the best.
G. B.
Excellent product and service!
