GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 22, 2021

Hi Richard, Thank you for your feedback! I see you weren't too satisfied with the overall quality of our socks and for that, we apologize. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Best Regards, The PupSocks Team Shae 🐶

Response from GoPupSocksSep 22, 2021

Hi Anita, Thank you so much for your feedback! We think it's cool to put images on socks too 🐶. I'm sorry, you weren't satisfied with your quality and for that, we apologize. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Kind Regards, The PupSocks Team Shae

Response from GoPupSocksSep 22, 2021

Hi We are ecstatic that you loved your pup on your socks. We always strive to deliver a top-tier quality product and we are extremely sad that we didn't with your special gift. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty socks that can be worn. We appreciate your feedback as we are constantly improving as a company. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your business and patience! Kind Regards, The PupSocks Team Shae

Response from GoPupSocksSep 22, 2021

Hi Mike, Thank you for your feedback! We know it can be frustrating when you don't receive what you ordered in a timely manner but we really appreciate the patience you had with the company during one of our busiest seasons. COVID did play a huge role in the delay of your order. It must have been a fulfillment mishap that lead to you receiving multiple blankets. We are glad to see you liked your Cat blanket. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your business and patience! Best Regards, The PupSocks Team Shae 🐶

Response from GoPupSocksSep 22, 2021

Hi Jordan, Thanks for your feedback! We are terribly sorry you did not receive your package as anticipated. Besides it being the holiday season, COVID affected our shipping timeframes tremendously. We are glad to see you liked your socks and blanket. If you have any additional feedback please email us directly at [email protected]. We want and appreciate your business! Kind Regards, The PupSocks Team Shae

Response from GoPupSocksSep 22, 2021

Hi Dianne, Thanks for your feedback! We strive for exceptional quality and hate that we dropped the ball with your special order. We would also like to apologize to you for the lack of better correspondence on our end as well. I'm glad to see a replacement order was delivered. We hope that we can create a better experience for you in the near future. Please accept our offer for a special discount at checkout toward your next purchase. Use coupon code Trust20. We look forward to servicing you! Best Regards, The PupSocks Team Shae 🐩

Response from GoPupSocksSep 22, 2021

Hi Eddie, Thanks for your feedback! We are terribly sorry you did not receive your package as anticipated. Besides it being the holiday season, COVID affected our shipping timeframes tremendously. We would also like to apologize to you for the lack of better correspondence on our end as well. We hope that we can create a better experience for you in the near future. Please accept our offer for a special discount at checkout toward your next purchase. Use coupon code Trust20. We look forward to servicing you! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 22, 2021

Hi Mary Ann, Thank you so much for your feedback! We are so thrilled your picture came out perfect on your socks. I see you weren't satisfied with the quality and for that, I apologize. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Best Regards, The PupSocks Team Shae