GoPupSocksReviews of gopupsocks.com

I ordered 4 socks, but one pair had someone else’s dog on it and not ours. I sent an email on the 20th but didn’t hear anything, so I sent another email on the 22nd. I did get a response this time. However it was telling me to be patient as they were very busy with orders and someone would get back to me soon. Well it is almost 3 weeks since I sent the first email and still no one has contacted me. I did send another email last week which has also not been answered. I couldn’t find any other way to contact the company, so have to rely on email. The funny thing was I have got about 4 reminders during this time to give them a review! I waited to be fair and see if they would correct their mistake. I wouldn’t recommend buying from this company.

I ordered on 11.22.2018 and still do not have my order. They were shipped internationally but the tracking page has not updated in over 2 weeks and I was never informed of the carrier used in my country. I have sent several emails without a response. Terrible!!

I ordered socks on November 26 for a Christmas gift, and they arrived three or four days before Christmas. One of the images was smeared in several places on the socks, so I sent an email to Pup Socks to request a return approval, which is required before sending the socks back. I attached a photo of the defective socks, as the website states to do, so there was no doubt that the defect was legitimate. I have not received a response to my email or any communication of any kind from the company. There is no phone number available on the Pup Socks website, and customer service is email-only. Beware!

Placed an order on November 26th and the order has still not arrived. Tracking the package stopped in December and has not been updated so obviously lost. Unfortunately after multiple attempts to contact the company to find out what is going on, no one has responded. Very frustrating especially when I read that other customers have had a response from this company. At this point, I think the whole thing is a scam. BUYERS BEWARE Contacted my credit card company to take off purchase and they are contacting the company.

Horrible experience and I will never order from here again. My order was wrong and I've emailed numerous times to remedy this and no response. I kept getting an automated response that states they are busy trying to get their customers orders out and someone will get back to me. Still have yet to hear back and its been about a month and a half.

Placed an order on November 23rd. Package arrived two days after Christmas (I live in the US). Emailed numerous times to remedy this and no response. Tried to contact the shipping company and they were no help at all and kept telling me to contact the company or use their automated service which didn’t accept the tracking number. Still have yet to hear back.

Beyonddddd upset.. This is a scam!!! Ordered my socks Nov.3 and just recieved them in January. They were suppose to be a Christmas gift, that didn't happen. It wouldn't even let me track it when I was waiting. The worst part is one out of the two pairs I ordered had someone else's dogs face printed on them. I DIDN'T even get the right socks with the right picture. I e-mailed several times. No response back. I even tried e-mailing through the website and it won't allow me. The socks I did recieve are made with the worst material, they don't even look like socks and I ordered a womens size 6 and it looks like it would fit a men's size 12. They took my money no problem! Anyone intrested in this TRUST ME save your money.

Order placed on 12/03/2018 for a Christmas gift. Christmas has come and gone and nothing arrived. The tracking number provided has no update since 12/22 saying in transit. Several emails sent and a month after ordering received a reply asking if I want a refund or the order sent. Now that I’ve answered with what I want it’ll probably be another month IF I actually hear anything more. Their ads are all over my social media still and that should be banned when you are not a legitimate business but just a thief. If I had seen this many negative reviews when I ordered I never would have.