GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 22, 2021

Hi Steven, Thanks for the feedback! We are terribly sorry you didn't receive your order as anticipated. Due to COVID, our shipping windows were terribly altered out of our control. It was not our intention to send you someone else's special gift and for that, we are deeply saddened. I see you weren't satisfied with the quality and for that, I apologize. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We wanted to ensure your order issues were rectified, however, I don't see any contact attempts. With that said, please email us directly at [email protected] to confirm your order issue has been rectified. Best Regards, The PupSocks Team Shae 🐶

Response from GoPupSocksSep 22, 2021

Hi Allison, Thank you for your review!! We are terribly sorry you didn't receive your order as anticipated. Due to COVID, our shipping windows were terribly altered out of our control. In order for us to improve as a company, we take your feedback extremely serious and will try to be more transparent with our shipping details. If you have any additional feedback please email us directly at [email protected]. We want and appreciate your business! Best Regards, The PupSocks Team Shae🐾

Response from GoPupSocksSep 22, 2021

Hi Delores, Thanks for the feedback! We are terribly sorry you did not receive your package as anticipated. Besides it being the holiday season, COVID affected our shipping timeframes tremendously. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your business and your patience! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 22, 2021

Hi Jennifer, Thank you so much for your feedback! We are so ecstatic you loved your sock's design. I'm sorry, you weren't satisfied with your quality. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty socks that can be worn. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Kind Regards, The PupSocks Team Shae 🐶

Response from GoPupSocksSep 22, 2021

Hi Russ, Thank you so much for your feedback! We are terribly sorry you did not receive your package as anticipated. Besides it being the holiday season, COVID affected our shipping timeframes tremendously. I would also like to apologize for the lack of better correspondence. In order for us to improve as a company, we take your feedback extremely serious and will try to be more transparent with our shipping details. We value you as a customer and hope we can create a better experience for you in the near future. Please visit Gopupsocks.com and use "Trust20" on any other of our custom-made products! We appreciate your business and patience! Kind Regards, The PupSocks Team Shae 🐶

Response from GoPupSocksSep 22, 2021

Hi Maureen, Thanks for the feedback! We are so delighted to hear your picture came out perfect on your socks. I see you weren't satisfied with the quality and for that, I apologize. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Best Regards, The PupSocks Team Shae 🐾

Response from GoPupSocksSep 22, 2021

Hi Lois, Thank you for your feedback! We are terribly sorry you weren't satisfied with the overall quality of your order and for that, we apologize. We wanted to ensure that your order issue has been resolved, however, we could not find any contact attempts. With that said, please email our support team directly at [email protected] to confirm that your order issue has been rectified. We appreciate your patience! Warm Regards, The PupSocks Team Shae 🐶

Response from GoPupSocksSep 22, 2021

Hi Thomas, Thanks for your feedback! We are terribly sorry your experience wasn't the best. After looking into your order, I noticed you only put notes on one pair of socks. In order to achieve the best cropping results, we advise you to leave notes on every item. Also the order you left a note on, was the pair where you actually paid for 2 faces. We are terribly sorry for the inconvenience this might have caused. Please feel free to email us directly if you have any additional concerns at [email protected]. Please accept our offer for a special discount at checkout toward your next purchase. Use coupon code Trust20. We look forward to servicing you! We appreciate your business. Warm Regards, The PupSocks Team Shae🐾