GoPupSocksReviews of gopupsocks.com

I ordered Jan 21 and still no socks. They don’t list a phone number. I got a response from my email and wa# told there was a delay and they would give me a 15 percent discount. Still no socks. In my second email they said if I cancelled I’d be charged $9.

**UPDATE** it has now been 32 days and i still have heard NOTHING from the brand after 2 emails and an instagram DM. Terrible customer service is an understatement. I was so excited to get these socks for my pup loving fiancé for Valentine's Day. That day has now come and passed and his birthday is about to fly by as well without any socks. I ordered on 1/31 and it has now been 22 days without any update. I've emailed and instagram DM'd the company and have heard nothing back. It's such a bummer because I kept waiting on them thinking that it was too much money and now I'm disappointed I ever ordered them in the first place since it was a $30 pair of socks I never received. Other companies were guaranteeing Valentine's Day delivery if ordered by 2/4 so I figured I would be all set. What a bummer. Order #765558

If I could give 0 stars, I would. I placed an order with pupsocks on Januray 31st, through a Groupon voucher I had ordered the same day. I received a very fast confirmation email and then nothing else. The shipping estimates on the website are 10 days production time and 3-5 days shipping time. It has now been 23 days since I placed the order and I have not received any information about its whereabouts. I have contacted them three times, via their email option. They do not have a number to call. They have not responded to one of my emails. Moral of the story: DO NOT ORDER FROM THIS WEBSITE.

I placed an order 1/31/19. It's 2/22/19 and the order status still shows "in production." I've emailed three times, and haven't received a response. I don't recommend ordering from this company. Based on the other reviews, a lot of people are experiencing the same problem. I think we've all been had.

So far I am very disappointed in my experience with PupSocks. I ordered my socks on Jan 19, as of Feb 22 my order is still in production. I have received 1 email reply out of the 3 I have sent.

Ordered on 2/2/19 and no delivery yet. There have been no email or Facebook messenger replies from the company and no phone number to contact for customer service. The company is overrun with orders yet keeps collecting unsuspecting people's money. Everyone is reporting receiving the items months after ordering--if at all-- with the wrong photos printed!! Issue full refunds including shipping costs or deliver the products on time!

BIG MISTAKE! Order numbers 757341 and 757326 Do not order from this company. Do not send them any money. I ordered two pair of socks on 1/29. Today is 2/22. After multiple messages and emails I still have no socks, no response and no change in status when I track my orders. I’ve never had such a bad experience. Pupsocks.... kindly refund my money including shipping.

For over 20 days my product has had the status "in production" with zero follow up for how long it will take to arrive to the shipping destination and zero notification about its delay. These socks were a gift for valentines day a week ago. I sent out an e-mail earlier this week requesting the status of my product but have still not received any follow up on that either. The company should absolutely edit the estimated production and shipping estimate to avoid false advertisement. I bought the socks admiring the company's cause and mission, however, after receiving this poor customer service I am incredibly disenchanted. Don't buy from here unless you're willing to wait over a month to receive your order and be kept in a limbo of their status the whole time.