Maggie P.
Terrible
**Update**3/1/19-It is now TWENTY FIVE days after my order. Still showing in production. I have sent four messages through the website and received no response. I have tried posting to the company facebook page twice and sent five fb messages. I have also sent two emails. I have received no responses whatsoever. THIS COMPANY STOLE MY MONEY. **Update**2/27/19-It is now TWENTY THREE days after my order. Still showing in production. I have sent three messages and received no response. **Update**2/26/19-It is now TWENTY TWO days after my order. Still showing in production. I have sent two messages and received no response. 2/25/19-I placed an order on February 4th and TWENTY ONE days later it still shows as "in production." The website indicates that production will take, at most, TEN days. I am very disappointed.
Response from GoPupSocksMay 6, 2019
Hey Maggie, I totally understand your frustrations with us. Our communication has been lacking as of late and I wish we could have got your custom PupSocks sent to you in a timely manner. I was able to look into your email correspondence and I see someone was able to reach out to you, I apologize it should not have taken this long for us to finally reach back out to you. Your order was delivered and I hope your socks were a hit 🎉 We would love to hear from you again for an even better PupSocks experience with us. I would like to give you this code [TRUST20] to use on a future order with us 🙂 we have since worked out the kinks and our production facility is moving out orders much faster now. Team at PupSocks🐶 Alysa