GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMay 3, 2019

Hey there, I send my sincerest apologies for the lack of correspondence and any inconvenience this may have caused! I wish we would have sent your custom PupSocks for your wife in a timely manner. I'm saddened that you've had to go through this back and forth with us. I was able to check your order and I see your package was delivered. I hope your wife love how the socks turned out!!! Please feel free to contact me at: [email protected], I will get back to you ASAP! Team at PupSocks🐶 Alysa

Response from GoPupSocksMay 3, 2019

Hey there Courtney, I would like to thank you for placing an order with us at PupSocks, we never intended your experience to have gone this way. Our lack of communication was not okay and I wish we could have sent your custom PupSocks to you in a timely manner. After looking into your order, I see your Custom FaceMash Sock have been delivered. I hope your socks turn out great! I would love to hear your feedback on them as well. Team at PupSocks🐶 Alysa

Response from GoPupSocksMay 3, 2019

Hey Kiley, I apologize for our lack of communication. Can you send your order info to: [email protected], I want to look into your order and make sure you have received it. Team at PupSocks🐶 Alysa

Response from GoPupSocksMay 3, 2019

Hey there Gabi, Can you please send your order info to: [email protected], I would like to make sure your order has been shipped and solve any issues that need to be resolved. Team at PupSocks🐶 Alysa

Response from GoPupSocksMay 6, 2019

Hey there Amorie, Thank you so much for placing an order with us at PupSocks, we truly appreciate the patience you given us thus far. We should have done a better job of telling you about the production delay we were having and I apologize about that. Did your order arrive yet? You can send your order info to [email protected] and I would be more than happy to look into your order for you. Team at PupSocks🐶 Alysa

Response from GoPupSocksMay 6, 2019

Hello Kelly, Our communication was lacking and I am truly sorry about that, we should have informed you of the production delay we were having sooner. Your feedback is not going unheard, we are striving to improve our company everyday. After looking more into your order, I see your package was delivered. I hope the socks were a hit 🎉 I would love to know how they turned out!!! I have also issued a partial refund to your order as well, you should see that reflected back to your card within the next 5-10 business days. Team at PupSocks🐶 Alysa

Response from GoPupSocksMay 6, 2019

Hey Jana, I am saddened to hear we did not get your order out to you in time!!!! We are a web based company, so the best way to contact us is through email. I understand our communication has been totally lacking, but I assure you we are doing much better now. After looking into your order, I see that your custom PupSocks were finally delivered. I hope that you were still able to gift them to your loved one and they were a hit 🎉 We're still here!!! We are striving everyday to improve our company!!! Team at PupSocks🐶 Alysa

Response from GoPupSocksMay 6, 2019

Hello there Laura, I send my sincerest apologies for the lack of correspondence and any inconvenience this may have caused! Our intentions are to have all orders produced in a timely manner and admittedly we dropped the ball there. We truly appreciate you placing an order with us at PupSocks and your feed back is definitely not going unheard. After looking into your order it looks like your custom pupsocks have finally been delivered. I would love to hear how they turned out!!! I would love to give you this code [TRUST20] to use on a future order with us and an even better experience. Team at PupSocks🐶 Alysa