GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksOct 3, 2019

Hi there SE, Thank you for placing an order with us. We are terribly sorry that the socks you ordered were not up to your expectations. We strive every day to provide a quality product as well as quality customer service. Thank you so much for your feedback and we will definitely take that into consideration. In the meantime, if you are still not happy with your order, please reach out to us at [email protected] and we can help rectify this. The PupSocks Team JN

Response from GoPupSocksOct 3, 2019

Hi there Johnny, We are terribly sorry that the socks you ordered were not up to your expectations. We strive every day to provide a quality product as well as quality customer service. Thank you so much for your feedback and we will definitely take that into consideration. We are more than happy to process that refund to your card, we do offer store credit to be used towards our other products such as our ties and blankets. Please lookout for a confirmation email for that refund. The PupSocks Team JN

Response from GoPupSocksSep 19, 2019

Hi Rachel! Thanks for taking the time to leave us your feedback. We are terribly sorry that your PupSocks order was not of the quality you anticipated. We aim to provide our customers with the best custom socks possible and are striving to improve daily to meet the demands of our valued customers. Rest assured we use your feedback to meet this goal. Please reach out to our team at [email protected] to rectify this issue as soon as possible as we were unable to locate any order details from the information provided in the review. Thank you The PupSocks Team

Response from GoPupSocksSep 13, 2019

Hi there, We are terribly sorry that the socks you ordered were not up to your expectations. We strive every day to provide a quality product as well as quality customer service. Thank you so much for your feedback and we will definitely take that into consideration. In the meantime, if you are still not happy with your order, please reach out to us at [email protected] and we can help rectify this. The PupSocks Team JN

Response from GoPupSocksSep 10, 2019

Hi Lori, Thanks for taking the time to share your feedback with us. We are saddened that your order did not meet your expectations. We offer our deepest apologies as we do understand how important this order was to you as it was intended as a gift. We strive daily to improve, and while keeping your feedback in mind, we would love to rectify this situation as soon as possible. Please email our team at [email protected] for a resolution. The PupSocks Team

Response from GoPupSocksAug 5, 2019

Hi Jill, We extend our sincerest apologies for your ordering experience. We strive hard to provide a great experience to our customers and would like to know a little more about your order. Unfortunately, we could not locate an order from the information provided in this review. If you could send us an email including your order number to [email protected], we would be happy to assist you in this further. Looking forward to resolving your order issue soon. The PupSocks Team🐾

Response from GoPupSocksAug 2, 2019

Hi Amanda, Thanks for placing an order with us! We hate that you were not impressed with the outcome of your order. We would love to learn a little more about the quality of the item you received in hopes of resolving these issues for you​. Please keep an eye out for an email from our team. Thank you. The PupSocks Team🐾

Response from GoPupSocksAug 2, 2019

Hi Karin, Thanks for placing an order with PupSocks! We are terribly sorry that you have yet to receive your custom order. International shipping can take up to 20 business days to arrive depending on your international location, however, it has been a while. Rest assured, one of our team members will contact you with an update and or resolution to this issue. We appreciate your patience and look forward to resolving this for you. Thank you. The PupSocks Team 🐾