GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksNov 20, 2019

Hi Rob, Thanks for sharing your feedback. We do apologize that you did not receive your order. We want our customers to receive the best service possible and I can assure you that we are working diligently to ensure that all of our items are sent out in time. Please reach out to our team at [email protected] for a resolution. We look forward to hearing from you as we would love to rectify this issue as soon as possible. The PupSocks Team

Response from GoPupSocksNov 21, 2019

Hi there! We are terribly sorry to here that your order has experienced a shipping issue. We are happy to ensure that your order is delivered as expected. We'd love to look into the cause of this, however, the information provided through your review would not come up in our systems. Please send us an email directly to [email protected] for further assistance . We look forward to hearing from you. The PupSocks Team

Response from GoPupSocksNov 18, 2019

Hi Andy, Thanks for sharing your feedback with us. We are terribly disappointed that your shopping experience wasn't the best. We love seeing our customers happy with our products . We value your business and we would love to rectify this issue as soon as possible. Please lookout for a resolution email from our team. The PupSocks Team

Response from GoPupSocksNov 15, 2019

Hi Megan, Thanks for sharing your feedback with us. We do apologize that you haven't had the best shopping experience. We want our customers to be happy with our products and would like to resolve this issue as soon as possible. Please email our team at [email protected] . We look forward to coming up with a resolution for you. The PupSocks Team

Response from GoPupSocksNov 15, 2019

Hi There, Thanks for sharing your feedback with us. We sincerely apologize that the quality of the photo crop did not come out as anticipated. We like to see our customers happy with our products and would love to rectify this issue for you as soon as possible. Please email our team at [email protected]. We look forward to providing you with a resolution. The PupSocks Team

Response from GoPupSocksNov 11, 2019

Hi Katie, We extend our sincerest apologies for your ordering experience and do understand that we dropped the ball! While we are a young company, we are working to improve our service each and everyday. We appreciate you feedback! You should have received an email that provides a solution to this unfortunate issue! Again, we apologize for any inconvenience this has caused❤️

Response from GoPupSocksNov 4, 2019

Hi Michelle, Thanks for sharing your feedback with us. I do apologize that your order did not come out as anticipated and for the lack of correspondence. I assure you we are working our paws off to help each and every customer. We like seeing our customers happy and would love to resolve this issue for you as soon as possible. Please lookout for a resolution email from our team. The PupSocks Team

Response from GoPupSocksOct 22, 2019

Hi there Joan, We are terribly sorry that the replacement socks have not arrived. After looking into where that order is, it looks like when it was placed it had an error preventing it from being produced. I'm so sorry about this and thank you for bringing that to our attention. Please keep an eye on your inbox and we will reach out and we can help rectify this. The PupSocks Team JN