GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 22, 2021

Hi Rachel, We are terribly sad you did not receive your gift as expected. When we initially created our delivery window, we didn't think COVID would alter it as much as it did. I am glad to see you loved your pink PupSocks. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your business and your patience! Kind Regards, The PupSocks Team Shae 🐾

Response from GoPupSocksSep 22, 2021

Hi there, Thanks for the feedback! I would like to sincerely apologize for us not following your clear instruction on how to crop your dog! It's never our intention to disregard a customer's request. I would also like to apologize to you for receiving a subpar quality item. We wanted to ensure that your order issue has been resolved, however, we could not find any contact attempts. With that said, please email our support team directly at [email protected] to confirm that your order issue has been rectified. We appreciate your patience! Best Regards, The PupSocks Team Shae 🐾

Response from GoPupSocksSep 22, 2021

Hi Michael, Thank you so much for your feedback! We are so thrilled your picture came out perfect on your socks. I see you weren't satisfied with the quality and for that, I apologize. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Warm Regards, The PupSocks Team Shae 🐾

Response from GoPupSocksSep 22, 2021

Hi Erin, Thank you so much for your feedback! We are so thrilled your picture came out perfect on your socks. I see you weren't satisfied with the quality and for that, I apologize. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Best Regards, The PupSocks Team Shae🐶

Response from GoPupSocksSep 22, 2021

Hi Matt, We are terribly sorry you did not receive your package as anticipated. Besides it being the holiday season, COVID affected our shipping timeframes tremendously. I noticed you were in Canada which means you experienced more of a delay because of your countries own Covid protocol. I am glad to see your order was delivered. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your business and your patience! Warm Regards, The PupSocks Team Shae

Response from GoPupSocksSep 22, 2021

Hi Scott, Thank you for your review!! We are terribly sorry you didn't receive your order as anticipated. Due to COVID, our shipping windows were terribly altered out of our control. We are glad you liked your socks! Feel free to contact us directly at [email protected] with any additional feedback or questions. We appreciate your business and value you as a customer! Kind Regards, The PupSocks Team Shae 🐾

Response from GoPupSocksSep 22, 2021

Hi Robert, Thank you for your review!! We are terribly sorry you didn't receive your order as anticipated. Due to COVID, our shipping windows were terribly altered out of our control. We are glad you liked your socks! We appreciate your business and value you as a customer! Best Regards, The PupSocks Team Shae 🐶