GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksDec 2, 2019

Hi Luis, Thanks for sharing your feedback with us. We apologize that the crop of your furry friend did not come out as anticipated. We want our customers to be happy with our products and we would love to resolve this issue as soon as possible. That said please email our team at [email protected]. We look forward to hearing from you. The PupSocks Team

Response from GoPupSocksDec 2, 2019

Hi Paul, Thanks for contacting us. We apologize that the crop of your furry friends did not come out as anticipated. We want our customers to be happy with our products and we would love to rectify this issue as soon as possible. That said please lookout for a resolution email from our team. The PupSocks Team

Response from GoPupSocksDec 1, 2019

Hi Teresa! I am sorry to hear that the cropping of the image you submitted didn't turn out as you had anticipated. I am able to see that our design team successfully utilize the entire face of your furry friends and made sure that the cropping was equal throughout. We value your feedback and use it as an opportunity to improve. Keep an eye out for a resolution email from our team! Again, we sincerely apologize for this inconvenience. We want our customers to be satisfied with our products and look forward to resolving any concerns regarding your order. The PupSocks Team -Iyana 💘

Response from GoPupSocksNov 30, 2019

Hi Joey, Thanks for sharing your feedback with us. We are disappointed to hear that your order hasn't arrived. We want our customers happy with our products and service and we would like to resolve this issue as soon as possible. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksNov 29, 2019

Hi Alyssa, Thanks for sharing your feedback with us. We do apologize that you received a partial order. We strive to provide the best service possible and we would love to rectify this issue as soon as possible. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksNov 29, 2019

Hi Holly, I am so sorry to hear that the cropping of your image did not turn out as you anticipated. After reviewing your order I am able to see that your first pair was cropped correctly. Our design team takes the image provided and crops only the face, unless special instructions are left. Also, our products take 3 business days to produce and 3-5 business days to ship to you. I will reach out to you, personally, regarding your delivery information! Thank you so much for taking the time out to leave your review. We truly value and appreciate it! We are working to enhance and better our company daily! The PupSocks Team -Iyana 💘

Response from GoPupSocksNov 29, 2019

Hi Kirk, Thanks for sharing your feedback with us. We are disappointed to hear that your order did not arrive in gift packaging with a gift message as anticipated. We also apologize that your crop did not turn out as great as anticipated. We strive to provide us with the best quality products and services possible and we aim to respond to all of our customers in a timely manner, however, It can be difficult, due to the number of emails we answer a day. Unfortunately, We were unable to find any emails with the email provided in this review. We want our customers to be happy with their orders and we would love to resolve this issue for you as soon as possible. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksNov 29, 2019

Hi Lisa, Thanks for sharing your feedback with us. We do apologize that your socks did not fit as anticipated. We want our customers to be happy with our products and we would like to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience The PupSocks Team