GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Natalie
The face does not look right.
Response from GoPupSocksDec 9, 2019
Hi Natalie, Thanks for sharing your feedback with us. We are disappointed that the face on your order did not come out as anticipated. We want our customers to be happy with their orders and we would love to rectify this issue as soon as possible . That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team
chrstrr
the socks are very weird and uncomfortable
Response from GoPupSocksDec 10, 2019
Hi there! I am so sorry to hear that our socks did not meet your expectation . Our socks are made of, 60% Polyester, 10% Acrylic, 25% Nylon, and 5% Spandex. This material is to ensure comfort, while also molding to the feet of the customer. We understand how important your order is to you. I will reach out to you personally with a resolution to this dissatisfaction. We sincerely thank you providing us with this review, as we are working to enhance our products daily! The PupSocks Team -Iyana ✨
Dyan
I was so excited to order these socks for the kids in my family. I was disappointed with the quality. Very poor. The pictures of the pets weren’t very bright. These socks are expensive and I was very disappointed in the overall product.
Response from GoPupSocksDec 10, 2019
Hi Dyan! I am so sorry to hear that your socks did not turn out as anticipated. We understand how important your order is for you and your family. I am able to see that one of our Customer Service Representatives are assisting you through this matter. Again, we sincerely apologize for this inconvenience. We are striving to enhance our company daily! If you have any further questions or concerns, feel free to let us know! The PupSocks Team -Iyana 💘
D L.
Terrible cropping and sizing.
Response from GoPupSocksDec 10, 2019
Hi there! It breaks my heart to know that the cropping and sizing of your socks did not turn out as anticipated! We want all of our customers to love our products as much as we do! I am able to see that a Customer Service Representative has contacting you regarding a resolution to this issue. If you happen to have any further questions or concerns, do not hesitate to let us know! Again, we sincerely apologize for this inconvenience! The PupSocks Team -IW💘
Hunter
Quality of picture was terrible
Response from GoPupSocksDec 9, 2019
Hi Hunter, Thanks for sharing your feedback with us. I apologize that the quality of the crop was not what you anticipated. We want our customers to be happy with their order and we would love to rectify this issue as soon as possible. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team
Josh
No modification past ordering tried to reset my password and no email for that either. Horrible in my opinion. Should have read reviews prior to ordering. Been over 10 days still no socks. Fricken ridiculous
Response from GoPupSocksDec 9, 2019
Hi Josh, Thanks for sharing your feedback with us. We apologize that you were unable to reset your password. We want to make sure that our customers are well informed about their orders, however, sometimes those automatic emails don't send. I apologize for any inconvenience this may have caused. That said, we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. All the best,
Leeanne
Very disappointed! I ordered 2 pairs and only got 1. In addition, I got a second envelope with someone else’s socks. I sent messages as there is no # to call and 2 days later...still no response! These were Xmas presents that altogether in Canadian funds cost me 80 bucks!! Now, chances are , by the time this is resolved, It will be too late to give to my daughters for Christmas! I can’t give to one and not the other.
Response from GoPupSocksDec 9, 2019
Hi Leeanne, Thanks for sharing your feedback with us. We are saddened that you received a partial order and that you received someone else's order. We strive to respond to our customers as quickly as possible, however, that can be difficult due to the influx of emails we receive during the holiday season. Rest assured, we are working hard to get to every email. That said please email us at [email protected] for a resolution. We look forward to hearing from you. Thank you for your patience. The PupSocks Team
Mindy
do NOT buy socks from here not good quality and i received the wrong product twice. go to another site please.
Response from GoPupSocksDec 9, 2019
Hi Mindy, Thanks for sharing your feedback with us. We apologize that the quality of our socks was not pleasing to you and that you received the wrong product twice. We strive to provide our customers with the best quality possible and we would love to rectify this issue as soon as possible. Please email our team at [email protected]. Thank you for your patience. The PupSocks Team
