GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksDec 10, 2019

Hi there! I am so sorry to hear that your socks did not turn out as anticipated! We want our customers to love our products as much as we loved making them. With that being said, I will reach out to personally, to resolve this issue and to gain a little more feedback regarding your order. Our customers are our number one priority! We want to ensure your are completely satisfied with our products. Thank you for shopping with us at PupSocks. I look forward to assisting you! The PupSocks Team -Iyana 💘

Response from GoPupSocksDec 10, 2019

Hi Terri! We sincerely apologize for this major delay. There seems to have been a shipping issue due to address not being verified. I am able to see that your order was sent back to our facility, and one of our representatives has reached out notifying you on this matter. No worries, I will be sure to email you personally, regarding the steps for you to receive your order. Thank you for shopping with us at PupSocks. I look forward to assisting you ! The PupSocks Team -Iyana💘

Response from GoPupSocksDec 10, 2019

Hi Brett! I would like to extend my sincerest apologies for any uneasiness this may have caused. We understand how important your order is to you, and we will be more than happy to fix this mishap! Please keep an eye out for a resolution email from our team. Again, we sincerely apologize! We are more than happy to correct our mistake! The PupSocks Team -Iyana 💘

Response from GoPupSocksDec 9, 2019

Hi Christy, Thanks for sharing your feedback with us. I apologize that the quality of our socks was not what you expected. We strive to provide our customers with the best quality possible and we want our customers to be happy with their orders. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksDec 10, 2019

Hi Kristina! We sincerely apologize for this sizing mishap! I am able to see that one of our Customer Service Representatives is currently assisting you with correcting this issue for you! We sincerely apologize for any inconvenience this may have caused. Our team is working to create a more accurate sizing guide for our customers. If you happen to have any further questions or concerns, feel free to let us know! The PupSocks Team

Response from GoPupSocksDec 9, 2019

Hi Nita, Thanks for sharing your feedback with us. While we are excited that you were pleased with the outcome of your crop, we are disappointed that the quality of our socks did not meet your expectations. we want our customers to be happy with our products and we would love to rectify this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksDec 9, 2019

Hi Kimberly, Thanks for sharing your feedback with us. While we are happy that you were pleased with the look of your socks, we are disappointed that the quality of the material did not meet your expectations. We want our customers to be happy with our products and we would love to rectify this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksDec 9, 2019

Hi Dave, Thanks for sharing your feedback with us. While we are happy that you were pleased with the look of your socks, we are disappointed that the quality of the material did not meet your expectations. We want our customers to be happy with our products and we would love to rectify this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team