GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksDec 10, 2019

Hi Paige, Thanks for sharing your feedback with us. I apologize that your order did not come out as you anticipated. We strive to provide our customers with the best quality products possible and dull-colored socks is not the norm for us. That said we would love to rectify this issue as soon as possible. Please lookout for a resolution email from us. Thank you for your patience. The PupSocks Team

Response from GoPupSocksDec 10, 2019

Hi Jen, Thanks for sharing your feedback with us. We apologize your order did not come out as anticipated. We want our customers happy with our products and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksDec 10, 2019

Hi Nell, Thanks for sharing your feedback with us. I apologize your order did not arrive in the expected time frame. We strive to provide our customers with quick delivery, however, during the holidays that can be difficult due to unforeseen shipping mishaps. Rest assured, we are working hard to ensure that everyone receives their orders. Please lookout for a resolution email from our team.Thank you so much for your patience. The PupSocks Team

Response from GoPupSocksDec 10, 2019

Hi Elizabeth, Thank you for sharing your feedback with us. While we are happy to hear that the image on your socks was nice and clear, we are disappointed to hear that the quality and size of the sock material did not meet your expectations. Unfortunately, I was unable to find any previous correspondence with the email provided in this review. We want our customers to be happy with our products and we would love to resolve this issue for you as soon as possible. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksDec 10, 2019

Hi Mackenzie, Thanks for sharing your feedback with us. I apologize that your order did not come out as anticipated. We want our customers to be happy with our products and we would love to resolve this issue as soon as possible. That said please lookout for an email from our team. We look forward to rectifying this issue as soon as possible. Thank you for your patience. The PupSocks Team

Response from GoPupSocksDec 9, 2019

Hi John, Thanks for sharing your feedback with us. We are disappointed to hear that the crop of your furry friend did not come out as anticipated. We strive to respond to our customers as quickly as possible, however, that can be difficult due to the influx of emails we receive during the holiday season. Rest assured, we are working hard to get to every email. Unfortunately, after looking into our records, I only see where you reached out right before leaving this review. We would love to rectify this issue as soon as possible. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksDec 9, 2019

Hi Marcy, Thanks for sharing your feedback with us. While we are glad that you like the concept of PupSocks, we are disappointed that you were not pleased with the sock material. We strive daily to improve and we will be sure to keep your feedback in mind while making future changes. We want our customers to be happy with our products and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksDec 11, 2019

Hi Mary! I am so sorry to hear that our socks did not turn out as anticipated! Our socks are made of, 60% Polyester, 10% Acrylic, 25% Nylon, and 5% Spandex. This material is used to ensure comfort, while also allowing the photo to be showcased clearly. We value your feedback and will be sure to use it to enhance our products. We are striving to create a product that is loved by all of our customers. Please keep an eye out for an email from our team to resolve and gain more insight on how to better our product. The PupSocks Team -IW 🦋