GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksDec 16, 2019

Hi Anne, Thanks for sharing your feedback with us. I apologize that you still have not received your socks. We strive to provide our customers with quick delivery, however, during the holidays that can be difficult due to unforeseen shipping mishaps. Rest assured, we are working hard to ensure that everyone receives their orders. That said we would love to rectify this issue as soon as possible. Please lookout for a resolution email from our team. Thank you so much for your patience. The PupSocks Team -TB

Response from GoPupSocksDec 16, 2019

Hi Joanna, Thanks for sharing your feedback with us. I apologize that the quality of our socks did not meet your expectations. We strive to provide our customers with the best quality products possible and we would love to rectify this issue as soon as possible. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksDec 16, 2019

Hi Jessica, Thanks for sharing your feedback with us. Normally, an automatic email goes out when orders are shipped. I apologize that you never received your shipping notification. We want our customers to be 100% satisfied with our products and service and we would love to rectify this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksDec 16, 2019

Hi Beth, Thanks for sharing your feedback with us. I apologize that your socks did not come out the way you anticipated. Unfortunately, after looking into our system, I was unable to find any emails with the information provided in this review. I do apologize for the inconvenience. We want our customers to be 100% happy with our products and we would love to rectify this issue as soon as possible. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksDec 16, 2019

Hi Aubrey, Thank you for sharing your feedback with us. I am sorry to hear that your order did not arrive in the time frame expected, especially after paying so much for shipping. We strive to ensure that all of our customers receive their orders in the expected time frame, however, due to unforeseen glitches and shipping mishaps, sometimes that can be difficult. Rest assured, we are working hard to ensure that all of our customers receive their orders. We would love to provide a resolution to his issue. Please lookout for a follow-up email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksDec 16, 2019

Hi Kamlynn, Thanks for sharing your feedback with us. I am sorry to hear that your order never arrived. We strive to provide our customers with quick delivery, however, during the holidays that can be difficult due to unforeseen shipping mishaps. Rest assured, we are working hard to ensure that everyone receives their orders. That said we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you so much for your patience. The PupSocks Team -TB

Response from GoPupSocksDec 16, 2019

Hi Gspmom, Thank you for sharing your feedback with us. I apologize that the material of our socks did not meet your expectations. We strive to provide our customers with the best quality possible and we want our customers to be 100% satisfied with their purchases. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksDec 16, 2019

Hi Karen, Thanks for sharing your feedback with us! I apologize for the delay. Our company is web-based only and which is why we do not have a phone number. I apologize for any inconvenience this may have caused. We strive to respond to our customers as quickly as possible, however, that can be difficult due to the influx of emails we receive during the holiday season. Rest assured, we are working hard to get to every email. That said we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. All the best, The PupSocks Team