GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksDec 19, 2019

Hi Courtney, Thanks for sharing your feedback with us. While we are happy to hear that the photo on your socks came out good, we are disappointed to hear that the quality of our socks did not meet your expectations. We want our customers to be 100% satisfied with their orders and we would love to rectify this issue as soon as possible. That said please lookout for a follow-up email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksDec 16, 2019

Hi there, Thank you for sharing your feedback with us. We are terribly sorry to hear that the crop of your furry friend did not come out the way you anticipated. We want our customers to be 100% happy with our products and we would love to resolve this issue as soon as possible. That said please lookout for a follow-up email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksDec 16, 2019

Hi Emily, Thanks for sharing your feedback with us. We apologize that you’ve only received 1 out of 2 orders. We understand that your items are important to you and your loved ones, especially during the holidays. Rest assured, we have contacted our production team to ensure that your order is completed right away. Please, lookout for a follow-up email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksDec 16, 2019

Hi Jackie, Thanks for sharing your feedback with us. I am sorry to hear that your order never arrived. We strive to provide our customers with quick delivery, however, during the holidays that can be difficult due to unforeseen shipping mishaps. Rest assured, we are working hard to ensure that everyone receives their orders. That said we would love to resolve this issue as soon as possible. Please lookout for a follow-up email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksDec 16, 2019

Hi Jennifer, Thanks for sharing your feedback with us. I apologize that your socks were not the color or quality you expected. We want our customers to be 100% satisfied with our products and we would love to rectify this issue as soon as possible. That said please lookout for a follow-up email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksDec 16, 2019

Hi Michelle, Thanks for sharing your feedback with us. I apologize that the crop of your furry friend did not come out as anticipated. After looking into our records, I see where one of our representatives responded to you from the initial email. I also see where you responded on Friday, and I apologize that we were unable to get back to you right away. We strive to respond to our customers as quickly as possible, however, that can be difficult due to the influx of emails we receive during the holiday season. Rest assured, we are working hard to get to every email. That said we would love to rectify this issue as soon as possible. Please lookout for a follow-up email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksDec 16, 2019

Hi Eryn, Thanks for sharing your feedback with us. I apologize that you received an incorrect order and for the delay in response. We strive to respond to our customers as quickly as possible and do apologize for the inconvenience. Rest assured, we are working hard to get to every email. We want to make sure that you receive your intended items. Please lookout for a follow-up email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksDec 16, 2019

Hi Gwen, Thanks for sharing your feedback with us. I apologize that the crop of your furry friend did not come out the way you anticipated. We want our customers to be 100% satisfied with their orders and we would love to rectify this issue as soon as possible. That said please lookout for a follow-up email from our team. Thank you for your patience. The PupSocks Team -TB