GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksAug 31, 2020

Hi Jeff, Thank you for sharing your honest feedback with us. We are thrilled to hear the socks were cute but disappointed to hear that you were not pleased with the shape. Our socks are meant to conform to the foot when worn. That said, we are disappointed that your wife isn't able to fit them and we would love to resolve this issue as soon as possible. Thank you for your patience. The PupSocks Team -Autumn 🍁

Response from GoPupSocksJun 29, 2020

Hi there Bailey, Thank you for sharing your feedback with us. We are terribly sorry to hear your order never arrived! Our #1 priority is our customer’s satisfaction and we would love to resolve this issue as soon as possible. That said, I see that someone from our management department has reached out to you with your updated order details. Please let us know if you need further assistance. We appreciate your patience. The FaceSocks Team -Sharissa

Response from GoPupSocksJun 22, 2020

Hi Shaqua, Thank you for sharing your feedback with us. We are terribly sorry to hear you never received an order confirmation email. Our #1 priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. That said please lookout for a resolution from our team. Thank you for your patience. The FaceSocks Team -Tyler B.

Response from GoPupSocksMay 14, 2020

Hi Melissa, Thanks for sharing your feedback with us. I see that you reached out to us 05/13/20 and one of our representatives responded to you with a resolution 05/13/20. We are terribly sorry that you still have not received your order and want to find a resolution to this ASAP. With that being said, please lookout for another resolution email from our team. Team PupSocks -Sharissa

Response from GoPupSocksApr 19, 2020

Hi Corrine, We are terribly sorry to hear of your past issues with PupSocks. We have been working tirelessly to earn our current customer satisfaction ratings. Our top priority is making sure that our valued customers receive a great product and reliable customer support. We extend our sincerest apologies for the experience you had and would like to provide a resolution as soon as possible. Unfortunately, we could not locate any orders based on the information provided in your review. Please email our customer support staff at [email protected] for further assistance. We look forward to assisting you. The PupSocks Team

Response from GoPupSocksApr 7, 2020

Hi Sam, Thank you for sharing your feedback with us. We are terribly sorry to hear that your order hasn't arrived. Our number 1 priority is our customer's satisfaction and I can assure you that we are working our tails off to ensure that everyone receives their orders as soon as possible during this difficult time. Unfortunately, we were unable to find any orders with the information provided in this review, please email our team at [email protected] with your order number so that we can better assist you. Thank you so much for your patience and understanding. The PupSocks Team -Tyler B.

Response from GoPupSocksApr 10, 2020

Update: Hi Brianna, Thank you for sharing your feedback with us. I am terribly sorry that we did not follow up with you. I can assure you that our customer's satisfaction is our #1 priority and I would love to rectify this issue as soon as possible. Please lookout for an email from our team. Thank you so much for your patience. The PupSocks Team -Tyler B. Hi there, Thanks for sharing your feedback with us. While we are happy that your order looks good, we are disappointed to hear that you were not pleased with the material of your order. We want our customers to be 100% satisfied with every purchase. That said please lookout for a resolution email from our team. Thank you for your patience. PupSocks -Sharissa 🐾 🐶

Response from GoPupSocksFeb 25, 2020

Hi Mitchy, Thanks for sharing your feedback with us. We truly apologize that you've received the wrong item and was not accommodated as needed. We are using this feedback to improve moving forward. We want our customers to be 100% satisfied with our services and products. With that being said, please lookout for a resolution email from our team. Team PupSocks -Sharissa ✨