GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 1, 2020

Hi Ryan, Thanks for sharing your review. I want to extend our sincerest apologies that the incorrect order that was received. After looking into our records, I can see that our support team responded to your complaint requesting a photo to confirm the size that was shipped to you. We do understand that emails can filter into certain mailboxes and would like to reach out again to provide a resolution to this issue. Please keep an eye out for an email from our support team! Thank you! The PupSocks Team Summer 🌻

Response from GoPupSocksAug 31, 2020

Hi Marcus, Thank you for sharing your feedback with us. I am terribly sorry to hear the crop of your furry friend did not come out as anticipated and your replacement order was incorrect. Our #1 priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn 🍁

Response from GoPupSocksAug 31, 2020

Hi RR, Thank you for sharing your feedback with us. We are terribly sorry to hear the wrong order was sent and that your replacement order took too long to arrive. We are constantly growing and improving daily and we will be sure to keep your feedback in mind while making future changes. The PupSocks Team -Autumn 🍁

Response from GoPupSocksAug 31, 2020

Hi Cristie, Thank you for your honest feedback. We are terribly sorry to hear you were not pleased with the quality of our products and that your order took a long time to arrive. Our #1 priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Thank you for your patience. The PupSocks Team -Autumn 🍁

Response from GoPupSocksAug 31, 2020

Hi Chris, Thank you for sharing your feedback with us. I am terribly sorry to hear that the wrong photo was used and that it took forever to ship. Our customer's satisfaction is our #1 priority and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn 🍁

Response from GoPupSocksAug 31, 2020

Hi Robert, Thanks for sharing your feedback with us. I am terribly sorry about that unsubscribe button not working. In efforts to rectify this issue, I manually added you to our unsubscribe list. Thank you for your patience. The Pupsocks Team -Autumn 🍁

Response from GoPupSocksAug 31, 2020

Hi there, Thank you for sharing your feedback with us. We are terribly sorry to hear your order took too long to arrive and that you were not pleased with the quality of your order. We are constantly growing and improving and we will be sure to keep your feedback in mind while making future changes. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn 🍁

Response from GoPupSocksAug 31, 2020

Hi Kaitlin, Thank you for sharing your feedback with us. I am terribly sorry to hear your experience hasn't been the best and that your socks did not turn out as you anticipated. After looking into our records, it looks like one of our representatives was able to refund you for the inconvenience. We are constantly growing and making changes to provide the best service for our customers and we will keep your feedback in mind while making future changes. The PupSocks Team -Autumn 🍁