GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Linda
The quality of the replication of the photo of my dog did come out really good but the mask material is small for an adult face. It did take a month to receive my order and I do understand since it is a custom gift, that it would take longer however, there should be some type of notice before submitting the order that it could take up to 4 weeks...I don't recall seeing that but if you did indicate it and I missed it, sorry!
customer
I placed 2 orders only 1 day apart. Got my first order & loved it. Still haven’t received my second order (for the exact same thing). Very disappointed.
Response from GoPupSocksSep 24, 2021
Hi Valarie, Thanks for the feedback! We are extremely sad you didn't receive your order when originally expected, and for that, we apologize. Unfortunately, transit delays are out of our control. We are glad you loved your first order! I am happy to see your order was delivered. Please email us at [email protected] if you have any additional concerns or feedback! We appreciate your business and patience! Kind Regards, The PupSocks Team Shae 🐶
disappointed C.
The quality of these socks is quite low. The material isn't great quality, and they're shaped like squares. The price is quite high given the low quality material. The print is adorable, but ... I feel like for the price, the socks should be better.
Response from GoPupSocksSep 22, 2021
Hi Nicole, Thank you so much for your feedback! We are so thrilled your picture came out perfect on your socks. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Betsy The PupSocks Team
Mr Laurent H.
Experience was ok. One major disappointment was the laziness of the crop of my cat's picture regardless of detailed instructions to designers. You can tell they have one template and really don't go the extra mile to capture the uniqueness of your pet.
Response from GoPupSocksSep 22, 2021
I am sorry to see that the cropping of the image you submitted didn't turn out as you had anticipated. We try to capture your pets image and I am sorry we did not do that. I hope you have a great day and if you have any queestions please reach out to us at [email protected]. I hope you have a great day! Betsy The PupSocks Team
customer
The socks I ordered were great until they were tried on. The sizing is totally off and was way too big in the foot area but too tight in the ankle area. Very strange and kind of disappointing:/ the pictures of the pet were really clear so at least that was good.
customer
I liked the socks, but I ordered them on 12/7 and didn't receive them until 1/4, even though I was assured via the website that I would receive them before Christmas.
Response from GoPupSocksSep 22, 2021
Hi Betsey, Thanks for placing an order with us. I am terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I am so happy to see that an order was produced and delivered. I understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Betsy
Elaine
Did a good job of placing the photo (unlike some companies that distort the pix) and were fairly quick to get them made and shipped. But, the socks themselves are garbage. Recipient laughed and thought they were cute--i just can't imagine them ever actually WEARING these cheap socks.
Response from GoPupSocksSep 24, 2021
Hi Elaine, Thank you so much for your feedback! We are so thrilled you loved your picture placement on your Pup on your blue PupSocks. I see you weren't satisfied with the quality and for that, I apologize. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty socks that can be worn. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Warm Regards, The PupSocks Team Shae 🐶
R, G.
The socks themselves were great. The order took MUCH longer, however, then I had been led to believe. I ordered Mid-November, then I had to remind them of it and they said they would speed it up and give me a credit. (I don’t believe they actually gave me the refund they promised.). They didn’t ship until Dec 21. It wasn’t their fault however that USPS took 10 days to get it to me from Atlanta. Overall, I’m happy with the product, but unhappy with the process itself. Go ahead and order and you’ll be fine, but allow a LOT of time.
Response from GoPupSocksSep 24, 2021
Hi Robert Thanks for placing an order with us. We are terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. We are happy to see that an order was produced and delivered. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you and have a great weekend! The PupSocks Team Betsy 🌞
