Grace
That’s not my cat
They kept sending the wrong image on the socks. After the second time and confirming it with one of their associates, they still sent the wrong image on the socks. I don’t know how much more clear I could have put it for them. I actually did the cropping for them, yet they were still wrong. I wouldn’t buy from them or recommend them to anyone. Oh and they were also a gift to my boyfriend of his cat, so it was embarrassing that the original order was not only late but also not his cat.
Response from GoPupSocksSep 8, 2020
Hi Grace, Thanks for sharing your feedback with us. We are terribly sorry to hear that you were not pleased with your crop and that we were not able to get your replacement order right. We understand that this order was intended as a gift and we want to make sure our customer's are 100% satisfied with their orders. We would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Tyler B.