GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 11, 2020

Hi Ashlee, Thanks for sharing your feedback with us. We are terribly sorry to hear that your order never arrived. After looking into your tracking details. It looks like your order was lost in transit. We apologize for the inconvenience. Our #1 priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team Autumn

Response from GoPupSocksSep 10, 2020

Hi Kevin, Thank you for placing an order and sharing your review. While we are happy you were satisfied with the print results of your precious pet, I am saddened that the socks recieve were not a good fit. We want our customers happy with their complete purchase, not just half of it. That said, please keep an eye out for a resolution email from our team. Thank you. The PupSocks Team Summer 🌻

Response from GoPupSocksSep 10, 2020

Hi DeAnna, Thanks for sharing your feedback with us. While we are happy to hear the socks were cute and the images were replicated perfectly, we are saddened to hear that the size, shape and material of the socks did not meet your expectations. As a young company we work hard to improve on the shape, size, and material of our socks and we will be sure to keep your feedback in mind while making future changes. We hope you decide to shop with us again in the near future. When you do, please use the code Trust20 for 20% off your order. The PupSocks Team - Summer

Response from GoPupSocksSep 10, 2020

Hi Danielle, Thanks for sharing your feedback with us. We are terribly sorry to hear you never received your order! After looking into our records, it looks like your order was lost in transit. I apologize for the inconvenience. Our top priority is our customer's satisfaction and we would love to resolve this issue immediately. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksSep 10, 2020

Hi Stacey, Thanks for sharing your feedback with us. We are terribly sorry to hear you never received your order! Our #1 priority is our customer's satisfaction and we want to ensure you receive everything you purchased. We would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksSep 10, 2020

Hi Diane, Thanks for sharing your feedback with us. I am terribly sorry to hear you were not able to get in touch with us. After looking into our records, I was unable to see where you previously reached out. I can assure you that our #1 priority is our customer's satisfaction and we strive to respond to all of our emails as soon as possible. We would love to look further into this issue for you. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksSep 10, 2020

Hi Paul, Thanks for sharing your feedback with us. We are terribly sorry to hear that you received the wrong product and that when you did receive your order, you were not pleased with the quality. As a young company, we are working hard to improve on the quality of our products and services and we will be sure to keep your feedback in mind while making future changes. We hope you decide to shop with us in the future. When you do, please use the code Trust20 for 20% off your order. The PupSocks Team -Summer

Response from GoPupSocksSep 10, 2020

Hi Tori, Thanks for sharing your feedback with us. We are terribly sorry to hear that your order took a long time to arrive. International orders can take 5-20 business days to arrive. Our records indicate that your order was lost/stuck in transit. I see that one of our representatives refunded you for the delay and created a replacement that arrived in 11 business days. We are sadened to hear that when you received your order, you were not pleased with the quality. As a young company we strive daily to improve on the quality of our products and services and we will be sure to keep you feedback in mind while making future changes. The PupSocks Team -Autumn