GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 15, 2021

Hi Chuck, Thanks for placing an order with us. I am really sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I am very happy to see that a replacement order was produced and delivered. I completely understand how important your order was for you and your loved ones and hope that your recipient loved the pink Pupsocks with the cutest pug faces on it. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you and Chuck, have a wonderful day! The PupSocks Team Betsy🐾🐾

Response from GoPupSocksSep 14, 2021

Hi Justin, Thank you for taking the time to write a review. We do apologize for the order issues you experienced with your previous product.. We strive for top-notch quality and hate that your special order did not reach you in the time frame you expected. While looking into your order, it looks like we were able to provide a resolution for you. With that said, we are customer-focused and want to keep you happy. With that said, visit us at Gopupsocks.com to shop for more custom-made products and use coupon code Trust20. We appreciate your business and have a excellent day!!! The PupSocks Team, Betsy

Response from GoPupSocksSep 14, 2021

Hi Émilie, Thanks for placing an order with us. I also sorry for the delay with receiving your previous order due to an unforeseen transit issue. I am happy to see that a replacement order was produced and delivered. I understand how important your order was for you and your loved ones and hope that your recipient loved the custom blue CatSocks. I appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected] Thank you. The PupSocks Team Betsy 😽

Response from GoPupSocksSep 24, 2021

Hi Margaret, I am happy the picture came out great but disappointed you did not like the quality of the PupSock. Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Have a great weekend!!!!! Betsy The PupSocks Team

Response from GoPupSocksSep 21, 2021

Hi Ryan, I hope you're having a great day. I am saddened to hear you did not like the customer FaceSocks. It is never our intention to deliver a substandard product.Thanks for taking the time to write a review. We do apologize that we were not able to fulfill your order in the way you had anticipated. We embrace all customer feedback and assure you that "we" do use it to further sharpen up our customer service processes. Once again, thank you for your review and I hope you have a great day! Betsy The FaceSock Team

Response from GoPupSocksSep 14, 2021

Hi there, Thank you for taking the time to write a review! We do apologize for the order issues you experienced with your previous order. We strive for exceptional quality and hate that we dropped the ball with your special order. After looking into our system, we could not find any contact attempts. We hope that we can create a better experience for you in the near future. Please accept our offer for a special discount at checkout toward your next purchase. Use coupon code Trust20. We look forward to servicing you! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 21, 2021

Hi Bjorn, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. We are happy to see that an order was produced and delivered. I understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you and have a great day! The PupSocks Team Betsy

Response from GoPupSocksSep 24, 2021

Hi Tim, Thanks for your feedback! I see you weren't satisfied with the quality and for that, I apologize. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty socks that can be worn. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your business! Best Regards, The PupSocks Team Shae 🐶