Terrie H.
I ordered two sets of socks
I ordered two sets of socks, I received two sets one of which is not of my order. The socks I received are very cheaply made, sizing very distorted. I ordered some children’s sizes, ones I received would fit a size 13 adult foot. I am very disappointed as they cost me a lot and did not receive my order as place and the quality was vary very poor. I am trying to find were I can follow up with the company, no luck so far. Not recommended.
Response from GoPupSocksNov 1, 2020
Hi Terrie, Thank you for sharing your feedback with us. We are saddened to hear that your socks did not fit as anticipated and that you were not pleased with the quality of our socks. As a young company, we are working diligently to perfect the quality of our products and we will be sure to keep your feedback in mind while making future improvements. After looking into our records, it looks like one of our representatives has reached out to resolve this issue. We await your response and would love to resolve this issue as soon as possible. Thank you for your patience. The PupSocks Team -Autumn