GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksNov 20, 2020

We take pride in keeping our customers happy, and we apologize for your dissatisfaction with us thus far. Thank you for leaving a review with us! We love to ensure that our customers are satisfied, and it saddens us that you still have not received your order! It is our duty to make up for where we have fallen short with your order, and we are willing to do whatever it takes to make sure you get your order. Be on the lookout for an email from us as we would like to get to this issue resolved ASAP. Thank you for your purchase!

Response from GoPupSocksNov 20, 2020

Hi there Helen, I would like the apologize for the inconvenience you have encountered. I am sorry to hear that you were not satisfied with your order. Please look out for an email from our team at [email protected]. The Pupsocks Team -Ren🌸

Response from GoPupSocksNov 20, 2020

Hi Georgina, I'm so sorry to hear this! Please keep an eye out for an email from us so that we can assist you with this issue right away! The PupSocks Team -Courtney

Response from GoPupSocksNov 20, 2020

Hi Kimberly, Thank you for sharing your feedback with us. We are terribly sorry to hear your order never arrived! Our #1 priority is our customer’s satisfaction and we would love to resolve this issue as soon as possible. That said, please be on the lookout for an email from our team, so that we can rectify this issue ASAP. Thank you for your patience. The PupSocks Team

Response from GoPupSocksNov 20, 2020

Hi there, Thank you for leaving a review with us! We love to ensure that our customers are satisfied, and it saddens us that you still have not received your order! It is our duty to make up for where we have fallen short with your order, and we are willing to do whatever it takes to make sure you get your order. Be on the lookout for an email from us as we would like to get to this issue resolved ASAP. Thank you for your purchase! The Pupsocks Team

Response from GoPupSocksNov 20, 2020

Hi Heather, Thank you for leaving a review. It saddens me to hear that you never received your order! We want our customers to make sure that they are 100% satisfied, and we will make sure we do whatever it takes for you to receive your order, and that you are satisfied. Be on the lookout for an email from us, so that we can make sure we rectify this issue. Thank you for your purchase! The Pupsocks Team -Reeva

Response from GoPupSocksNov 20, 2020

Hi MC, Thank you for your feedback. We are deeply sorry that your shopping experience with us was not what you expected. We dropped the ball with your delivery, and we wish that there was something else we could have done to turn this situation around! We will be contacting you via email, to see if there is something that we can do to turn this around. We value all of our customers and we will do whatever it takes to make sure that you are 100% satisfied with our company. The Pupsocks Team -Reeva

Response from GoPupSocksNov 19, 2020

Hi there Raymond, Thanks for sharing your feedback. I would like to extend my sincerest apologies for the unforeseen production delay with your order and any frustration caused by the interaction with our customer support team. Rest assured, we are working around the clock to ensure that all of our valued customers receive their custom products in a timely manner. Admittedly, we drop the ball with your order and understand how disappointing it is to not receive a clear estimate as to when your products would ship. That said, we completely understand why you chose to proceed with the cancellation of your order at this time. We do hope that you decide to give us another chance to make up for where we fell short with your ordering experience and would like to extend a coupon code to use towards a future purchase. Please use TRUST20. Again, our sincerest apologies for the disappointment and any inconvenience caused. Please email us directly with any additional questions or concerns you may have at [email protected]. Thank you. The PupSocks Team 🐾