GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksNov 28, 2020

Thank you kindly for your feedback! We are truly sorry that you did not receive a response in a timely fashion. After searching for your email address in our system I am unable to locate an initial email correspondence. Fortunately, I am able to locate your order and I was also able to determine the location of your package. Your customized order left our facility and has currently arrived in your destination country. Due to Covid19, the international postal service asks that we award them additional time for delays. We are super excited and eager for you to receive your Custom PupSocks order. Please contact us at team@petsocks, we are looking forward to hearing from you. Thank you for your patience. The PupSock Team Daneen🌹

Response from GoPupSocksDec 13, 2020

Hi there, Thank you for sharing your feedback with us. We are disheartened to hear that the wrong cat face was selected for your order and for the delayed response. Our top priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for an email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksNov 29, 2020

Hi there, Thank you for sharing your feedback with us. We are saddened to hear that you were not pleased with the quality of our socks and that they didn't fit as anticipated. As a young company, we are working diligently to perfect the quality of our products and we will be sure to keep your feedback in mind while making future improvements. Our #1 priority is our customers' satisfaction and we would love to resolve this issue right away! Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksNov 29, 2020

Hi Laurel, Thank you for sharing your feedback with us. We are sorry to hear that you were not pleased with the quality of your order. As a young company, we are working diligently to perfect our socks and we will be sure to keep your feedback in mind while making future improvements. Our top priority is our customer's satisfaction and we would love to resolve this issue right away. Unfortunately, I was unable to find any orders in our system with the information provided in this review. Please email our team at [email protected] with a brief explanation and one of our team members will be happy to resolve this issue for you. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksNov 27, 2020

Hi there, We are so sorry to hear that you were not satisfied with your PupSocks. The PupSocks team prides ourselves on creating happy customers. Please keep an eye out for an email from us so that we can find a solution right away! The PupSocks Team -Courtney

Response from GoPupSocksNov 25, 2020

Hi there, Thank you for sharing your feedback with us. We are saddened to hear that you were not pleased with the material and that the socks were not as comfy as anticipated. Our top priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksNov 25, 2020

Salut Andrée, Merci d'avoir partagé vos commentaires avec nous. Nous sommes désolés d'apprendre que vous n'êtes pas satisfait de la qualité de votre commande. Notre priorité absolue est la satisfaction de nos clients et nous serions ravis de résoudre ce problème dès que possible. Merci pour votre patience. L'équipe PupSocks -L'automne

Response from GoPupSocksNov 25, 2020

Hi there, Thank you for sharing your feedback with us. We are terribly sorry to hear that you never arrived. Our top priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn