GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksDec 7, 2020

Hi there, Thank you for sharing your feedback with us. First and foremost, we would like to apologize for the delayed response. We've received an influx of holiday emails and we are working diligently to answer each inquiry as quickly as possible. Our top priority is our customers' satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksDec 7, 2020

Hi there, Thank you for sharing your feedback with us. We are terribly sorry to hear that you were not pleased with the quality of our socks and that your order did not ship out as quickly as anticipated. Unfortunately, we crop the original photo sent in. We apologize for the inconvenience. Our top priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksDec 7, 2020

Hi there, Thank you for sharing your feedback with us. While we are happy to hear the socks were fine, we're saddened to hear that you haven't been able to unsubscribe. We would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksDec 7, 2020

Hi there, Thank you for sharing your feedback with us. First and foremost I would like to apologize for the delayed response. We've recently received an influx of holiday emails and we are working on responding to everyone in a timely manner. We are terribly sorry to hear that one pair did not come out as anticipated. Our top priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksDec 1, 2020

Hi Joy, Thank you for sharing your feedback with us. We are terribly sorry to hear that your socks did not fit as anticipated. Our top priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Unfortunately, we were unable to find any orders in our system with the information provided in this review, please email our team at [email protected] with a brief explanation of what went wrong and we will be happy to resolve this issue right away. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksDec 1, 2020

Hi Carlos, Thank you for sharing your feedback with us. We're terribly sorry for the delayed response. We've been receiving an influx of emails for the holidays. Rest assured, our team is working diligently to answer every email as quickly as possible. After looking into our records, I can see where you reached out on live chat and I also see where one of our team members was able to provide you with your order number. After looking into your tracking details, it looks like your order is in transit to its destination, however, it will be arriving late. I apologize for any inconvenience this may have caused. Please lookout for an update email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksDec 1, 2020

Hi Canada, Thank you for sharing your feedback with us. We are terribly sorry to hear you were not pleased with the quality of our socks. As a young company, we are working diligently to perfect our socks and your feedback will come in handy while making future improvements. Our #1 priority is our customers' satisfaction and we would love to resolve this issue as soon as possible. Please look out for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksDec 1, 2020

Hi Isabelle, Thanks for sharing your feedback with us! We are terribly sorry to hear that your order did not come out as anticipated. Our #1 priority is our customers' satisfaction and we would love to resolve this issue as soon as possible! Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn