GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksDec 7, 2020

Hi there, Thanks for sharing your feedback with us. We're terribly sorry to hear you were not pleased with the quality of our socks and that your order was missing a face. We would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksDec 7, 2020

Hi there, Thank you for sharing your feedback. We're disappointed to hear that the material of our socks did not meet your expectations. Our top priority is our customers' satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksDec 7, 2020

Hi there, Thank you for sharing your feedback. We're disappointed to hear your socks were bigger than anticipated and that your dog was unrecognizable and blurry. Our top priority is our customers' satisfaction and we would love to resolve this issue as soon as possible. Please email our team at [email protected] with a brief description and one of our team members will be happy to assist you. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksDec 7, 2020

Hi Andrew, Thank you for sharing your feedback with us. We are disappointed to hear that the quality and shape of our socks did not meet your wife's expectations. We use a specific fabric to press the socks so that they don't burn. The shape of the socks has to be flat so that they can print evenly. As a young company, we are working diligently to improve the material of our socks and your feedback will come in hand while making future changes. Our top priority is our customer's satisfaction and we would love to resolve this issue as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksDec 7, 2020

Hi there, Thank you for sharing your feedback with us. We are thrilled to hear you loved your socks and we know your kids are going to love them! Please lookout for an email from our team. The PupSocks Team -Autumn

Response from GoPupSocksDec 7, 2020

Hi there, Thank you for sharing your feedback with us. We're disappointed to hear that you were not pleased with the crop of your dog. Our #1 priority is our customer's satisfaction and we will be happy to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksDec 13, 2020

Hi there, Thank you for sharing your feedback with us. We are saddened to hear that the material of our socks did not meet your expectations. The material of the socks is listed on the product page below the add to the cart sign. I can see how this can be easily missed and I will be sure to share your feedback with our team so that we can ensure that the material is more visible. Our top priority is our customer's satisfaction and we would love to resolve this issue for you. Please look out for an update email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksDec 13, 2020

Hi there, Thank you for sharing your feedback with us. We are saddened to hear that the photo did not come out as anticipated. After looking into our records, I can see where one of our representatives replied with a resolution and is awaiting your response. Our top priority is our customers' satisfaction and we would love to resolve this issue as soon as possible. Please lookout for an update email from our team. Thank you for your patience. The PupSocks Team -Autumn