GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 5, 2021

Hi there, Thanks for your review. I'm so sorry to hear about the delay with your order. Unfortunately, we did experience some delays due to the holiday rush and Covid. We apologize for any inconvenience this may have caused. Customer satisfaction is our top priority and we want to ensure that your order gets in your hands. Please keep an eye out for an email from us so that we can rectify this situation. The PupSocks Team

Response from GoPupSocksFeb 5, 2021

Hi there, Thanks for your review. I'm terribly sorry about the delay with your order. We experienced some delays due to the surplus of holiday orders and Covid. USPS was also behind on deliveries during the holiday season. Please keep a lookout for an email from us so that we can further assist you! The PupSocks Team

Response from GoPupSocksFeb 5, 2021

Hi Bev, Thank you for your review. I'm truly sorry that you did not get a timely response. Rest assured, we are working as quickly as possible to respond to our valued customers in a timely manner. International shipping times vary between 10-35 business days depending on the location. Unfortunately, because of covid and the holiday rush, many people experienced shipping delays. I'm deeply sorry for any inconvenience this delay may have caused. Please keep a lookout for an email from us so that we can further assist you! The PupSocks Team

Response from GoPupSocksFeb 5, 2021

Hi there, Thanks for your review. I'm so sorry to hear about the delay with your order. Unfortunately, we did experience some delays due to the holiday rush and Covid. We apologize for any inconvenience this may have caused. Customer satisfaction is our top priority and we want to ensure that your order gets in your hands. Please keep an eye out for an email from us so that we can rectify this situation. The PupSocks Team

Response from GoPupSocksDec 4, 2020

Hi Gianna, Thanks for your purchase! We extend our sincerest apologies for the delay with your order. Rest assured, we are working around the clock to ensure that all of our valued customers receive their custom products in a timely manner. Admittedly, we've dropped the ball and your order is unfortunately still processing. We understand that your order is of importance. That said, please keep an eye out for an email from our resolution team. Thanks for your patience. The PupSocks Team Antwanette

Response from GoPupSocksFeb 5, 2021

Hi there, Thanks for your review. I'm so sorry to hear about the delay with your order. Unfortunately, we did experience some delays due to the holiday rush and Covid. We apologize for any inconvenience this may have caused. Customer satisfaction is our top priority and we want to ensure that your order gets in your hands. Please keep an eye out for an email from us so that we can rectify this situation. The PupSocks Team

Response from GoPupSocksFeb 1, 2021

Hi there, I'm so sorry to hear that your experience was less than satisfactory. Rest assure, our team is working as quickly as possible to respond to our valued customer in a timely manner. I apologize that you did not receive a response within the noted time frame, we try to keep the response time as low as possible during the busy holiday seasons. Thank you for your review, we will continue to improve because of it. The PupSocks Team -Rose

Response from GoPupSocksFeb 5, 2021

Hi Elnora, Thanks for your review. I'm so sorry to hear about the delay with your order. Unfortunately, we did experience some delays due to the holiday rush and Covid. We apologize for any inconvenience this may have caused. Customer satisfaction is our top priority and we want to ensure that your order gets in your hands. Please keep an eye out for an email from us so that we can rectify this situation. The PupSocks Team