GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 5, 2021

Hi there, Thanks for your review. I'm saddened to hear that you received the wrong order. We want you to be satisfied and will do everything possible for you to receive the correct order. Rest assured, we are working as quickly as possible to respond to our valued customers in a timely manner. Please lookout for an email from us so that we can rectify this issue right away! The PupSocks Team

Response from GoPupSocksFeb 5, 2021

Hi there, Thanks for your review. I'm so sorry to hear about the delay with your order. Unfortunately, we did experience some delays due to the holiday rush and Covid. We apologize for any inconvenience this may have caused. Customer satisfaction is our top priority and we want to ensure that your order gets in your hands. Please keep an eye out for an email from us so that we can rectify this situation. The PupSocks Team

Response from GoPupSocksFeb 5, 2021

Hi there, Thanks for your review. I'm terribly sorry about the delay with your order. International shipping times vary between 10-35 business days depending on the location. Unfortunately, because of covid and the holiday rush, many people experienced shipping delays. I'm deeply sorry for any inconvenience this delay may have caused. Please keep a lookout for an email from us so that we can further assist you! The PupSocks Team

Response from GoPupSocksFeb 5, 2021

Hi there, Thanks for your honest review. I'm terribly sorry that you were not satisfied with your order. As a small business, we are always looking for ways we can improve the quality of our products. We greatly appreciate your feedback and will improve because of it. Please look out for an email from us so that we can find a resolution for you. The PupSocks Team

Response from GoPupSocksFeb 5, 2021

Hi Jeff, Thanks for your review. I'm so sorry to hear about the delay with your order. Unfortunately, we did experience some delays due to the holiday rush and Covid. We apologize for any inconvenience this may have caused. Customer satisfaction is our top priority and we want to ensure that your order gets in your hands. Please keep an eye out for an email from us so that we can rectify this situation. The PupSocks Team

Response from GoPupSocksFeb 5, 2021

Hi there, Thank you for your review. I'm truly sorry that you did not get a timely response. Our team had a surplus of emails to respond to, especially during the busy holiday. Rest assured, we are working as quickly as possible to respond to our valued customers in a timely manner. I apologize for any inconvenience this may have caused. The PupSocks Team

Response from GoPupSocksFeb 5, 2021

Hi there, Thanks for your review. I'm so sorry to hear about the delay with your order. Unfortunately, we did experience some delays due to the holiday rush and Covid. We apologize for any inconvenience this may have caused. Customer satisfaction is our top priority and we want to ensure that your order gets in your hands. Please keep an eye out for an email from us so that we can rectify this situation. The PupSocks Team

Response from GoPupSocksFeb 5, 2021

Hi Kari, Thanks for your review. I'm saddened to hear that you received the wrong order. We want you to be satisfied and will do everything possible for you to receive the correct order. Rest assured, we are working as quickly as possible to respond to our valued customers in a timely manner. Please lookout for an email from us so that we can rectify this issue right away! The PupSocks Team