GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 4, 2021

Hi there, Thank you for your review! First and foremost we would like to extend our deepest apologies that there was a long delay with your order! With the high volume of holiday orders and trying to follow proper COVID protocol, we also experienced delays with our shipping carriers. We have been doing whatever it takes to make sure that all of our valued customers are receiving their orders quickly and efficiently and we want you to know that it saddens us that we were unable to fulfill your order in a timely manner. After looking into your order details, with the email used for your review, I see that a member of our team has reached out in regards to a resolution. Thank you for being a valued Pupsocks customer and we hope to have an opportunity to fulfill all of your future orders with us. The Pupsocks Team

Response from GoPupSocksFeb 8, 2021

Hi Shay, Thank you for sharing your feedback with us. We are disappointed that you were not pleased with the quality of the sock. As a young company, we are working diligently to improve the quality of our products and we will keep your feedback in mind while making future changes. Our #1 priority is our customers' satisfaction and we would love to resolve this issue right away. Please lookout for an email from our team. The PupSocks Team

Response from GoPupSocksFeb 2, 2021

Hi there Tom, Thank you for leaving a review with us! We are deeply sorry that your experience with us was less than satisfactory! We have been working around the clock through all the craziness of Covid and the increased holiday volume. Customer service our top priority and we want to ensure that all of our valued customers are satisfied! After looking into your order details, with the email used for your review, I see that a member of our team has reached out in regards to a resolution. Thank you for being a valued Pupsocks customer and we hope to have an opportunity to fulfill all of your future orders with us. The Pupsocks Team

Response from GoPupSocksFeb 2, 2021

Hi there, Thank you for reaching out! First and foremost we would like to extend our deepest apologies that there was a long delay with your order! With the high volume of holiday orders and trying to follow proper COVID protocol, we also experienced delays with our shipping carriers. We have been working our paws off to make sure that all of our valued customers are receiving their orders quickly and efficient and we want you to know that it saddens us that we were unable to fulfill your order in a timely manner. Be on the lookout for an email from our resolution team, as we would like to ensure that you did in fact receive your order! The Pupsocks Team

Response from GoPupSocksFeb 2, 2021

Hi there, Thanks for sharing your feedback with us. We apologize that your shopping experience has not been the best. We strive to provide our customers with great products and the best service possible. After looking into your order details, with the email used for your review, I see that a member of our team has reached out in regards to a resolution. Thank you for being a valued Pupsocks customer and we hope to have an opportunity to fulfill all of your future orders with us. The Pupsocks Team

Response from GoPupSocksFeb 2, 2021

Hi there, First and foremost we would like to extend our deepest apologies that there was a long delay with your order! With the high volume of holiday orders and trying to follow proper COVID protocol, we also experienced delays with our shipping carriers. We have been working our paws off to make sure that all of our valued customers are receiving their orders quickly and efficient and we want you to know that it saddens us that we were unable to fulfill your order in a timely manner. After looking into your order details, with the email used for your review, I see that a member of our team has reached out in regards to a resolution. The Pupsocks Team

Response from GoPupSocksFeb 2, 2021

Hi there, Thank you for your review! We are saddened that we were unable to capture the image of your furry friend correctly! Your satisfaction is important to us, and we want to make sure we do whatever it takes to rectify this issue. With that said, be on the lookout for an email from our resolution team, as we want to ensure that we fix this issue. Thank you for your purchase! The Pupsocks Team

Response from GoPupSocksFeb 2, 2021

Hi there, Thank you for providing your review!We are sorry about that unsubscribe button not working, I will manually add you to our unsubscribe list. We appreciate your business! The Pupsocks Team