GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 24, 2021

Hi there Jeff, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your November 2020 order due to an unforeseen transit issue. We are happy to see that a replacement order was produced and delivered as of Thursday, January 14, 2021 6:38 AM. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Antwanette 🌟

Response from GoPupSocksMar 24, 2021

Hi there Roger, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your November 2020 order due to an unforeseen transit issue. We are happy to see that a replacement order was produced and shipped out to you. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Autumn 🌻

Response from GoPupSocksMar 24, 2021

Hi Anne, Thanks for placing an order with us. We are terribly sorry that your socks were not a good fit for you and your loved ones. Although much time has passed, we want to ensure that your order issue is addressed and resolved. 🐾 That said, please keep an eye out for an email from our resolution team. Thank you for your patience. The PupSocks Team Autumn

Response from GoPupSocksMar 24, 2021

Hi there Roxanne, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your November 2020 order due to international transit timeframes along with COVID19-related delays. We are happy to see that your order was delivered as of December 30, 2020. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Autumn 🦋

Response from GoPupSocksMar 3, 2021

Hi there, We extend our sincerest apologies for any frustration caused. Rest assured, we have manually removed your email address from all future email advertisements and announcements. Thanks for your patience! The PupSocks Team Antwanette 🐾

Response from GoPupSocksFeb 22, 2021

Hi there! First, I would like to apologize for the delay in response from us. We thank you for your feedback, as we truly appreciate it! I am very sorry to hear that you are unhappy with the quality of your socks. I am more than happy to look into and resolve this unfortunate matter for you. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksFeb 9, 2021

Hi there, Thank you for your feedback! First and foremost we would like to extend our deepest apologies that there was a long delay with your order! With the high volume of holiday orders and trying to follow proper COVID protocol, we also experienced delays with our shipping carriers. We have been working our paws off to make sure that all of our valued customers are receiving their orders quickly and efficiently and we want you to know that it saddens us that we were unable to fulfill your order in a timely manner. Unfortunately, we could not locate any order details based on the information provided in this review. We would love to make sure that you have received your order and it was correct, as we know this order may have been intended as a gift for your loved ones. Please email our team at [email protected] We would like to rectify this issue as soon as possible and look forward to hearing from you. Thank you for your patience. The Pupsocks Team

Response from GoPupSocksFeb 9, 2021

Hi there, Thank you for your review! We are terribly sorry that your order never arrived! We have been working our paws off to make sure that all of our valued customers are receiving their orders quickly and efficiently and we want you to know that it saddens us that we were unable to fulfill your order in a timely manner. Be on the lookout for an email from our resolution team, as we would like to ensure that this issue has been resolved. Thank you for your patience! The Pupsocks Team