GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 25, 2021

Hi there Jaye, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your previous order due to an unforeseen international transit delay. We are happy to see that your order was successfully delivered as of January 11, 2021. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Autumn 🌻

Response from GoPupSocksMar 25, 2021

Hi there Cathy, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your previous order due to international transit timeframes along with COVID19-related delays. We are happy to see that your items were delivered as of Friday, January 29, 2021. We truly appreciate your business as well as your patience and look forward to any future orders you may have. Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Autumn 💫

Response from GoPupSocksMar 25, 2021

Hi there Leah, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your previous order. We are happy to see that a resolution was provided by our support team and your custom order was delivered as of December 28, 2020. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Autumn 🦋

Response from GoPupSocksMar 24, 2021

Hi Manda, Thank you for taking the time to leave a review. We are terribly sorry for the fulfillment mishap with your previous order with us. We've worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. I am happy to confirm that a resolution was provided. We do hope you decide to give us another try in the future. When you do, please use code [trust20] for a special discount at checkout! Again, thank you for your feedback as it helps us to continue to improve. Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Autumn 🌹

Response from GoPupSocksMar 24, 2021

Hi there Nicole, Thanks for taking the time to leave a review. We are terribly sorry for the delay with receiving your November 2020 order. We can confirm that your concerns were addressed and a resolution was provided on December 8, 2020. Additionally, we are a completely web-based company and do not have a number where we can be contacted. This information was communicated to you on December 8, 2020 as well. Email correspondence is the best way to contact us and we are more than happy to address your concerns via email . I do apologize for any frustration or confusion caused during your ordering experience with us. Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Antwanette 🌹

Response from GoPupSocksMay 6, 2021

Hi there, Thank you for your review! We are very sorry to hear that your order arrived incorrectly. We are, however, glad to confirm that a resolution was provided for you via email on behalf of one of our team members. Please contact our team directly at [email protected] should any questions or concerns arise. We're happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksMar 24, 2021

Hi there Angela, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your November 2020 due to a USPS delivery issue. We are happy to see that a replacement order was produced and delivered as of February 5, 2021. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Antwanette 🌻

Response from GoPupSocksMar 24, 2021

Hi there Rachelle, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your November 2020 order due to international transit timeframes along with COVID19-related delays. We are happy to see that your custom order was delivered as of Wednesday, December 16, 2020. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift for the holidays. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Autumn 💫