GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 24, 2021

Hi Heidi, I hope your having a wonderful Friday! I am really sorry you are disappointed with the CatMasks. We strive to always find and use the best materials when crafting our Masks.. We make our mask with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Have s spectacular weekend!!!! Betsy The PupSocks

Response from GoPupSocksSep 24, 2021

Hi Janet, Hope all is well. I am sorry to see your disappointed with the texture of the CatSocks. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. I hope you have a fantastic weekend! Betsy 🐾😽😽 The PupSocks Team

Response from GoPupSocksSep 24, 2021

Hi Natalie, I hope your Friday is going well. I am so glad that the picture of you pup came out clear on the PupSocks. I am really sorry that the socks are uncomfortable. Our products are usually comfy, lightweight and fit perfectly based on size selected. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Betsy The PupSocks Team

Response from GoPupSocksSep 24, 2021

Hi Dan, Thank you for taking the time to write a review! We do apologize for the order issues you experienced with your previous order. We strive for top-notch quality and hate that we dropped the ball with your special order. We appreciate your business and thank you for your honest feedback. I hope you have a great weekend!!!

Response from GoPupSocksSep 24, 2021

Hi Shawn, I hope your Friday is going great! Thanks for placing an order with us. I am so sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I am happy to see that an order was produced and delivered. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you and have a awesome weekend!!!! The PupSocks Team Betsy🐶🐾

Response from GoPupSocksSep 24, 2021

Hi Sue, I hope your Friday is going great! I am so glad you liked the picture of your adorable Schnauzer on the PupSocks. He is a cutie!!! I apologize for the quality not meeting your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Thank you and have a wonderful weekend!!!!! Betsy 🐾🐕‍🦺 The PupSocks Team

Response from GoPupSocksSep 24, 2021

Hi Paul, Hope all is well. Thanks for placing an order with us. I am sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. I am sorry the gift packaging was not received. I do see where we refunded you back $6.95. With that said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. The PupSocks Team Betsy

Response from GoPupSocksSep 24, 2021

Hi Sandra, Thank you so much for your feedback! We are so thrilled your picture came out perfect on your socks. I see you weren't satisfied with the quality and for that, I apologize. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty socks that can be worn. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Kind Regards, The PupSocks Team Shae 🐶