GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksApr 9, 2021

Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, happy to confirm that correspondence was provided via email, as we do not have a contact number at this time, and that your order was successfully delivered! Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksApr 9, 2021

Hi Kelli, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are also saddened to hear that the quality of the order was not at all to your liking. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. To accommodate, we would like to offer you 20% off of your order of an alternative item of ours! Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to checkout to ensure it applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksApr 9, 2021

Hi there, Thank you for your review! I do apologize for the lack of response from our team within a timely manner. We are very sorry to see that your initial order never arrived due to a pre-shipment error. We are, however, glad to confirm that a resolution was provided, and that your new order was successfully delivered! Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd happy to assist! The PupSocks Team -Courtney M.

Response from GoPupSocksApr 9, 2021

Hi there, Thank you for your review! We are very sorry to hear that your mask arrived much differently than anticipated. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. To accommodate, we would like to offer you 20% off of an order of an alternative item of ours. Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to checkout to ensure it applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksApr 9, 2021

Hi there, Thank you for your review! We would first like to apologize for the lack of response from our team within a timely manner. We are also very sorry to hear that you experienced delays while awaiting the arrival of your order. We truly appreciate your most honest feedback, and will continue to grow and improve our services because of it. To accommodate for the trouble, we would like to offer you 20% off of your next order with us. Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to checkout to ensure it applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksApr 15, 2021

Hi Allison, Thank you for your review! We are very sorry for the lack of response from our team within a timely manner, in addition to the socks arriving much differently than anticipated. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. Please look forward to a follow up email from our resolution department at [email protected]. The PupSocks Team -Courtney M.

Response from GoPupSocksApr 15, 2021

Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. Please look forward to a follow up email from our resolution department at [email protected]. The PupSocks Team -Courtney M.

Response from GoPupSocksApr 15, 2021

Hi Laurie, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. Unfortunately, we do not have a contact number for our customers, as we are a 100% web-based company at this time. Please look forward to a follow up email from our resolution department at [email protected]. The PupSocks Team -Courtney M.