GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksJan 22, 2021

Hi there, Thanks for the review. I'm sorry you did not receive a prompt response from us and for any inconvenienced this may have caused. Rest assured, we are working hard to respond to our valued customers in a timely manner. Please note that international orders typically take between 10-35 business days depending on the location. We want to be sure that you have received your order. Please keep a lookout for an email from our team with an update on your order status. The PupSocks Team Court

Response from GoPupSocksJan 22, 2021

Hi there, Thanks for your review. I apologize that shipping is taking longer than anticipated. International orders typically take 10-35 business days depending on the location. We want to be sure that you received your order. Please lookout for an email from our team with an update on your order status. The PupSocks Team Mel

Response from GoPupSocksJan 22, 2021

Hi there, Thanks for your review. I'm so sorry to hear that your order arrived incomplete. We want to be sure that you receive your full order. Please lookout for an email from our team so that we can resolve this issue right away! The PupSocks Team Court

Response from GoPupSocksJan 22, 2021

Hi there, Thank you for sharing your feedback with us. We are disappointed to hear that the quality of our socks did not meet your expectations. We use a specific fabric to press the socks so that they don't burn. The shape of the socks has to be flat so that they can print evenly. As a young company, we are working diligently to improve the material of our socks and your feedback will come in hand while making future changes. Our top priority is our customer's satisfaction and we would love to resolve this issue as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team Court

Response from GoPupSocksJan 22, 2021

Hi there, Thanks for your feedback. I'm saddened to hear that your order did not arrive correctly. We want to be sure that you receive exactly what you ordered. Please keep a look out for an email from our team with how to rectify this issue. The PupSocks Team -Court

Response from GoPupSocksJan 22, 2021

Hi there, Thank you for your review. I'm sorry to hear that your order did not come out as anticipated. We strive to provide the best products for our customers. Please keep an eye out for an email from our team so that we can find a solution for you. We greatly appreciate your feedback. The PupSocks Team -Court

Response from GoPupSocksJan 22, 2021

Hi Bec, Thank you for your review. I'm sorry to hear that you received the wrong order. Please keep an eye out for an an email from us. We want to be sure that you receive the correct order. The PupSocks Team Court

Response from GoPupSocksFeb 23, 2021

Hi there! First, I would like to apologize for the delay in response from us. We thank you for your feedback! I am very sorry to hear that you experienced delays while awaiting your order. I would be more than happy to look into and resolve this matter for you immediately. Please look forward to a follow up email from us at [email protected]. Thank you for your patience and understanding! The PupSocks Team -Courtney M