GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksJan 23, 2021

Howdy there, We take pride in keeping our customers happy, and we apologize for your dissatisfaction with us thus far. Thank you for leaving a review with us! We are a completely web-based company and do not have a contact number where we can be reached. The best way to contact us is via email and we are more than happy to resolve all of your inquiries through email! We appreciate your questions and feedback and respond to our valued customers as soon as we can. We love to ensure that our customers are satisfied, and it saddens us that you aren't totally satisfied! It is our duty to make up for where we have fallen short with your order, and we are willing to do whatever it takes to make sure you get your order corrected. I hope this helps, please be on the lookout for an email from us @teampetsocks as we would like to get this issue resolved ASAP. Thank you for your purchase! The PupSocks Team Justin

Response from GoPupSocksJan 23, 2021

Howdy there, We take pride in keeping our customers happy, and we apologize for your dissatisfaction with us thus far. Thank you for leaving a review with us! We are a completely web-based company and do not have a contact number where we can be reached. The best way to contact us is via email and we are more than happy to resolve all of your inquiries through email! We appreciate your questions and feedback and respond to our valued customers as soon as we can. We love to ensure that our customers are satisfied, and it saddens us that you aren't totally satisfied! It is our duty to make up for where we have fallen short with your order, and we are willing to do whatever it takes to make sure you get your order corrected. I hope this helps, please be on the lookout for an email from us @teampetsocks as we would like to get this issue resolved ASAP. Thank you for your purchase! The PupSocks Team Justin

Response from GoPupSocksJan 23, 2021

Howdy there, We take pride in keeping our customers happy, and we apologize for your dissatisfaction with us thus far. Thank you for leaving a review with us! We love to ensure that our customers are satisfied, and it saddens us that you aren't totally satisfied! It is our duty to make up for where we have fallen short with your order, and we are willing to do whatever it takes to make sure you get your order corrected. I hope this helps, please be on the lookout for an email from us @teampetsocks as we would like to get this issue resolved ASAP. Thank you for your purchase! The PupSocks Team Justin

Response from GoPupSocksJan 23, 2021

We take pride in keeping our customers happy, and we apologize for your dissatisfaction with us thus far. Thank you for leaving a review with us! We love to ensure that our customers are satisfied, and it saddens us that you aren't totally satisfied! It is our duty to make up for where we have fallen short with your order, and we are willing to do whatever it takes to make sure you get your order corrected. As far as your quality concerns go, our socks are crew style and sit about mid-way up the shin. They’re 60% Polyester, 10% Acrylic, 25% Nylon, and 5% Spandex. For best results, machine-wash your socks inside-out with cold water and tumble dry on low heat or line dry. Using a mild detergent and avoiding the use of fabric softener and dryer sheets will allow for long-lasting results. These instructions are for the best result possible. Washing our socks with like colors as you normally would your other clothing will not affect the quality of your socks in any way. I hope this helps, please be on the lookout for an email from us @teampetsocks as we would like to get this issue resolved ASAP. Thank you for your purchase!

Response from GoPupSocksJan 23, 2021

We take pride in keeping our customers happy, and we apologize for your dissatisfaction with us thus far. Thank you for leaving a review with us! We love to ensure that our customers are satisfied, and it saddens us that you aren't totally satisfied! It is our duty to make up for where we have fallen short with your order, and we are willing to do whatever it takes to make sure you get your order corrected. I hope this helps, please be on the lookout for an email from us @teampetsocks as we would like to get this issue resolved ASAP. Thank you for your purchase!

Response from GoPupSocksFeb 5, 2021

Hi there! First and foremost, I would like to apologize for the delay in response from us. Thank you for your most honest feedback, as we truly appreciate your review! I am very sorry to hear that you received an incorrect item in your shipment, and I'd like to rectify this matter for you as soon as possible. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksFeb 5, 2021

Good morning Freddie, Thank you so much for taking time out to write a review. At PupSocks we are innovative. Completely web-based, and do not have a contact number where we can be reached. The best way to contact us is via email and we are more than happy to resolve all of your inquiries through email. We are deeply sorry our response times during December were longer than usual, We were very busy responding to tons of customer emails in the order which they were received. In essence, your feedback is important and appreciated by us. - The PupSocks Team

Response from GoPupSocksFeb 4, 2021

Good afternoon Thomas, I am so sorry to hear about this shipping delay! After reviewing our records I am able to see that we were unable to find any orders with the information provided in this review. Please lookout for a resolution email from our team. Thank you for your patience. We want you to love our orders as much as we loved creating them! - The PupSocks Team